Actions
Channels
Knowledge sources
User context

Bring an AI support agent into Slack

Enjo runs inside Slack as an AI support agent that answers questions, runs actions on your connected tools, and resolves common requests where your team already works.

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What Enjo and Slack do together

Knowledge

Answer questions from your Slack content. Enjo finds the most relevant information in Slack and replies in chat with a link to the source.

Channels

Meet people where they already work. Enjo runs inside Slack so support happens in the same threads and channels the team uses every day.

User Context

Personalise every response with Slack context. Enjo looks up the person's details and access in Slack so answers and actions fit who is asking.

Actions

Run Slack actions from chat. Enjo carries out common Slack operations and confirms the result back in the conversation. Requests that need sign off can run through automated approval flows first.

Live with Slack in four steps

1

Connect Slack

Authorise Enjo in Slack and choose what it can access.

2

Connect your content

Select the Slack content Enjo should index and answer from.

3

Add your channels

Bring Enjo into the Slack or Teams channels where requests come in.

4

Go live

Enjo starts answering and resolving, and improves as it learns from your Slack data.

Support that lives in Slack.

Recurring questions, answered on the spot

Someone asks a common question. Enjo pulls the answer from your Slack content and replies in chat with a link to the source.

Support in Slack without a portal

People ask for help in Slack and Enjo answers or routes it, with no separate portal or form to fill in.

Run a Slack action without leaving chat

Someone needs something done in Slack. Enjo runs the action and confirms the result back in the thread.

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AI Safety & Governance,
trusted by top enterprises

Enjo keeps your data protected while enabling safe automation, without losing control.Trusted by 100s of enterprises, including Snap, Wayfair, Delivery Hero, Cubic, Aptean, and Rakuten.
  • SOC 2 Type II + ISO 27001 compliant; GDPR compliant
  • TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
  • AI Guardrails for inputs/outputs + full audit logs
  • Regular scans + pen tests (NDA), tested backups + IR plan
  • 99.9% uptime for 6 years, proven at enterprise scale

Real Results at Enterprise Scale

See how B2B teams use Enjo to resolve more, escalate less, and prove ROI.

1M+

Customer requests handled by AI
Across 80+ products and 600+ support reps, Aptean uses Enjo AI Agents to resolve customer requests at scale — freeing reps for complex, high-value cases.
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63%

autonomous resolution rate
A $14B autonomous vehicle company achieved 45% faster resolution and 60% higher satisfaction scores with Enjo AI handling frontline requests.
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5 wks

POC to full production
A $3B crypto finance company went from proof-of-concept to full production in five weeks - with zero missed requests from day one.
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Frequently asked questions

If you have further questions, simply request a demo from our team, and we'll respond promptly.
Does Enjo work with Slack?+

Yes. Enjo connects to Slack and uses it inside Slack and Teams for knowledge, channels, user context, and actions.

What can Enjo do with Slack?+

With Slack connected, Enjo can handle knowledge, channels, user context, and actions, all from the chat tools your team already uses.

Is my Slack data secure with Enjo?+

Enjo is SOC 2 Type II compliant and permissions aware, so people only see and act on what they already have access to in Slack.

How long does it take to connect Slack?+

Only minutes. Authorise Enjo, choose your scope, add Enjo to your Slack or Teams channels, and go live.

Explore more of what Enjo connects to

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Jira

Enjo connects to Jira and Jira Service Management so teams can raise, track, and resolve issues right from Slack and Teams. It classifies each request, creates the ticket, runs common actions, and posts updates back in the thread.
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Microsoft Copilot

Enjo runs as an agent inside Microsoft Copilot. Your team can ask questions and get support in Copilot, backed by your connected knowledge and tools.
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Stripe

Enjo connects to Stripe so billing questions get answered in chat. Your team can look up payments, subscriptions, and customers, and run common Stripe actions from Slack and Teams.