Supercharge Your Salesforce Support Automatically
Resolve Salesforce tickets instantly with AI Agents trained on your data, processes, and helpdesk workflows.
See how Enjo works end-to-end inside your Salesforce Helpdesk
Turn Enjo into your most reliable agent, directly in Salesforce
Trained on Salesforce Cases & Knowledge
Trained on Salesforce Knowledge articles and past cases to answer with accuracy and context.
Built for your workflows
Configure advanced multi-step logic to handle complex support scenarios in minutes.
Salesforce-native AI actions
Instantly fetch case details, create or update cases, and run Salesforce actions, no code required.
Automatic escalations via Case creation
Escalates to the right team by creating and routing Salesforce Cases using SLAs and urgency.
Easy to launch
Connects to Salesforce in minutes, no engineering or change management required.
Give every agent an AI assistant,
right inside the Salesforce Case View
Works inside the Salesforce Case View
Agents get help right where they work, no context switching or extra clicks.
AI-powered response suggestions
Get smart, context-aware responses with article links and recommended next actions.
Instant Salesforce case summaries
Quickly see case history, customer details, and full conversation context.
Your brand voice with faster, consistent replies
Ensure consistent, high-quality replies, no matter the complexity.
Real-time sentiment analysis
Helps agents understand tone and urgency so they can tailor responses instantly.
Know what’s working. Fix what’s not.
Track AI performance in real time
Measure how Enjo reduces effort, speeds up resolution, and improves service quality.
Close knowledge gaps automatically
Identify missing content, outdated answers, and high-impact topics to update.
Monitor key support metrics
Track First Contact Resolution and Time to Resolution automatically.
Why Enjo for Your Helpdesk
AI that supports without taking over
Works where your team already does
Flexible pricing to fit your team
Your Data, Our Priority
- Best-in-class security trusted by thousands of leading brands in the US and around the world.
- Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
- Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.
Ready to make your Salesforce helpdesk smarter?
Enjo integrates directly with Salesforce. Start automating support in minutes.
