Pricing that scales with your support volume,
not your headcount

Start on Free plan. Upgrade for more AI replies, advanced reporting, enhanced security controls, and additional features.

Free

Best for: Getting set up fast and proving AI works on real tickets.

$0

Per month
200 AI replies included
Start for free
*No credit card required. Lifetime
Includes
Unlimited agents
1 AI Agent
Unlimited Channels
Shared Inbox
Help Center
Insights

Starter

For small support teams that need consistency.

$95

Per month
1000 AI replies included
Get Started
Cancel anytime
Includes
All Free features +
5 AI Agents
Actions
Core guardrails
Basic Insights Slack/Teams based

Standard

Recommended
For Support leaders managing AI at scale

$490

Per month
5000 AI replies included
Get Started
Cancel anytime
Includes
All Starter features +
Unlimited AI Agents
Natural language workflows
Advanced guardrails
AI testing & training workflows
Enhanced Analytics
Custom Role-based access & Guardrails
Audit Trail, and QA review flows
Agent Assist
Advanced support workflow automation tools

Enterprise

For regulated orgs and strict security requirements.

Custom

Contact Sales for pricing
Contact Sales
Only available with yearly billing
Includes
All Standard features +
Custom Audit Trails
Executive-ready reporting & trend analysis
AI Agent whitelabeling
SSO/SAML + advanced access controls
Custom integrations & data controls
On-premise deployment

What changes between plans?

Feature

Free

Starter

Standard

Enterprise

AI Agents
1
5
Unlimited
Unlimited
Included AI Replies
200
1000
5000
Custom
Additional AI Replies
NA
0.05
0.05
Custom
Inbox
Help Center
Knowledge sources
Core
Basic
Unlimited
Unlimited
Guardrails
Basic
Advanced
Advanced + QA
Custom
Automation workflows
-
Basic
Advanced
Custom
Analytics and AI Performance
-
Basic
Advanced
Custom
Roles and access control
-
Basic
Advanced
Custom
Integrations
Core
Unlimited
Unlimited
Custom
Support
Email , Chat
Email , Chat
Email, Chat, Slack
Enterprise SLA and priority support
Payment
-
Credit card
Credit card
Multiple payment options
Terms
Standard
Standard
Standard
Custom contract, security and audit commitments
Onboarding
Self serve
Self serve
Assisted
Dedicated success manager

Dedicated onboarding + success plan
Training
No
No
No
1 session per quarter

Frequently asked questions

If you have further questions, simply request a demo from our team, and we'll respond promptly.
Start for free
What are “AI replies” and how does usage work?

An AI reply is one response sent by Enjo’s AI agent to a customer. Each reply counts as one unit of usage. Every plan includes a set number of replies each month. If you use more, additional replies are charged at $0.05 per reply.

What happens if I exceed my plan limits?

Your service won’t stop. If you exceed your limit, additional replies are charged at $0.05 per reply. You can set usage caps to control spend or cancel at any time. This option is only available on the paid plans.

What is included in the Free plan?

The Free plan includes a shared inbox, help center, 1 AI agent, unlimited human agents, and 200 AI replies per month. No credit card required.

How is Enjo different from other support platforms?

Enjo combines a shared inbox, help center, and automation in one place. You don’t pay per agent for AI, and pricing is based on actual usage.

What forms of payment do you accept?

We accept credit cards. Enterprise customers can arrange invoicing and custom payment terms.

Can I cancel my subscription anytime?

You can cancel your subscription at any time. After cancellation, you’ll continue to have full access until the end of your current billing cycle, after which your account will automatically move to the Free plan.

Do I need a credit card to start the Free plan?

No. You can sign up for the Free plan without a credit card.

Your Data, Our Priority

At Enjo.AI, security is paramount. Rest easy knowing your data is protected with industry-leading security measures.
  • Best-in-class security trusted by thousands of leading brands in the US and around the world.
  • Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
  • Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.