Pricing that scales with your support volume,
not your headcount

Start on Free plan. Upgrade for more AI replies, advanced reporting, enhanced security controls, and additional features.

Free

Best for: Getting set up fast and proving AI works on real tickets.

$0

Per month
Unlimited Seats
200 AI replies included
Start for Free
No credit card required
Unlimited Agents
1 AI Agent
Unlimited Channels
Shared Inbox
Help Center
Insights

Starter

For small support teams that need consistency.

$95

Per month
Unlimited Seats
1000 AI replies included
Get Started
Cancel anytime
All Free Features +
5 AI Agents
AI Actions
Core Guardrails
Basic Insights Slack/Teams based

Standard

Recommended
For Support leaders managing AI at scale.

$490

Per month
Unlimited Seats
5000 AI replies included
Get Started
Cancel anytime
All Starter Features +
Unlimited AI Agents
Natural language workflows
Advanced Guardrails
AI testing & training workflows
Enhanced Analytics
Custom Role-based access & Guardrails
Audit Trail, and QA review flows
Agent Assist
Advanced support workflow automation tools

Enterprise

For regulated orgs and strict security requirements.

Custom

Contact Sales for pricing
Contact Sales
Only available with yearly billing
All Standard Features +
Custom Audit Trails
Executive-ready reporting & trend analysis
AI Agent Whitelabeling
SSO/SAML + Advanced access controls
Custom integrations & data controls
On-premise deployment

What changes between plans?

Feature

Free

Starter

Standard

Enterprise

AI Agents
1
5
Unlimited
Unlimited
Platform Seats
Unlimited
Unlimited
Unlimited
Custom
Included AI Replies
200
1000
5000
Custom
Additional AI Replies
NA
0.05
0.05
Custom
Included Knowledge Blocks
2000
10000
50000
Custom
Additional Knowledge Blocks
NA
0.005
0.005
Custom
Inbox
Help Center
Knowledge Sources
Core
Basic
Unlimited
Unlimited
Guardrails
-
Basic
Advanced + QA
Custom
Automation Workflows
-
Basic
Advanced
Custom
Analytics and AI Performance
-
Basic
Advanced
Custom
Roles and Access Control
-
Basic
Advanced
Custom
Integrations
Core
Unlimited
Unlimited
Custom
Support
Email , Chat
Email , Chat
Email, Chat, Slack
Enterprise SLA and priority support
Payment
-
Credit card
Credit card
Multiple payment options
Terms
Standard
Standard
Standard
Custom contract, security and audit commitments
Onboarding
Self serve
Self serve
Assisted
Dedicated success manager

Dedicated onboarding + success plan
Training
No
No
No
1 session per quarter

Frequently asked questions

If you have further questions, simply request a demo from our team, and we'll respond promptly.
Start for Free
What are “AI replies” and how does usage work?

An AI reply is one response sent by Enjo’s AI agent to a customer. Each reply counts as one unit of usage. Every plan includes a set number of replies each month. If you use more, additional replies are charged at $0.05 per reply.

What happens if I exceed my plan limits?

Your service won’t stop. If you exceed your limit, additional replies are charged at $0.05 per reply. You can set usage caps to control spend or cancel at any time. This option is only available on the paid plans.

What is included in the Free plan?

The Free plan includes a shared inbox, help center, 1 AI agent, unlimited human agents, and 200 AI replies per month. No credit card required.

How is Enjo different from other support platforms?

Enjo combines a shared inbox, help center, and automation in one place. You don’t pay per agent for AI, and pricing is based on actual usage.

What forms of payment do you accept?

We accept credit cards. Enterprise customers can arrange invoicing and custom payment terms.

Can I cancel my subscription anytime?

You can cancel your subscription at any time. After cancellation, you’ll continue to have full access until the end of your current billing cycle, after which your account will automatically move to the Free plan.

Do I need a credit card to start the Free plan?

No. You can sign up for the Free plan without a credit card.

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Security & AI governance, trusted by top enterprises

Enjo keeps your data protected while enabling safe automation, without losing control.Trusted by 100s of enterprises, including Snap, Wayfair, Delivery Hero, Cubic, Aptean, and Rakuten.
  • SOC 2 Type II + ISO 27001 compliant; GDPR compliant
  • TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
  • AI Guardrails for inputs/outputs + full audit logs
  • Regular scans + pen tests (NDA), tested backups + IR plan
  • 99.9% uptime for 6 years, proven at enterprise scale