The Unified Inbox Where AI and Human Agents Collaborate
Centralize support from Slack, Teams, and Web in one view, empowered by real-time AI suggestions to resolve escalations faster.
The Smarter Way to Manage Customer Conversations
Centralized Conversations
Built for Speed and Scale
Agent Assist Copilot
How Enjo Inbox Works
Omnichannel by Default
Unify conversations from Slack, Microsoft Teams, Email, and Web Chat into a single, prioritized queue.
Smart Routing & Assignment
Automatically routes complex tickets to the right subject matter expert, complete with AI summaries and full conversation history.
Collaboration Built In
Collaborate on complex issues with private notes and mentions, keeping internal discussions separate from customer replies.
Multilingual by Design
Support global customers in their native language with live AI translation.
Instant Agent Assist
Enjo suggests accurate replies based on your docs and past tickets, reducing average handle time (AHT) significantly.
Live Translation
Agents see messages in their language, while customers reply in theirs, ensuring seamless communication without language barriers.
Quick Actions & Emojis
Execute complex workflows, like 'Reset Password' or 'Refund Order', directly from the chat interface using pre-built macros.
Complete Customer Context
View user identity, recent tickets, and asset details alongside the chat, giving agents the full context needed to resolve issues faster.
Channel Inbox (Slack & Teams)
Get Started in 3 Steps
Connect Your Knowledge
Integrate Channels & Helpdesks
Launch and Adapt
What Our Customers Say
Netflix
Location
Website
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Your Data, Our Priority
- Best-in-class security trusted by thousands of leading brands in the US and around the world.
- Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
- Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.
Ready to Supercharge Your Support Team?
Empower your agents with the AI inbox built for Slack, Teams, and the Enterprise. Start your free trial today.
