Supercharge Your Jira Support with Enjo
Trained on your Jira issues and resolutions to deliver accurate, context-rich responses.
See how Enjo fits seamlessly into your Jira Service Management workflows
Configure Enjo to work like your best agents,
directly inside Jira
Trained on Jira Issues & Internal Knowledge
Trained on your Jira issues, comments, and documentation to deliver accurate, context-rich responses.
Built for your workflows
Set up advanced, multi-step logic to handle complex support scenarios.
Pre-built AI actions
Fetch issue details, update fields, transition statuses, add comments, and more, instantly and without code.
Smart escalations via Issue creation
When AI can’t resolve, Enjo creates and assigns Jira issues automatically.
Easy to launch
Connects to Jira in minutes, no engineering or change management needed.
Give every agent an AI teammate inside Jira
Works in Jira issue view
AI suggestions appear in context while agents work, no tab switching needed.
Smart reply suggestions
Get recommended responses, articles, or internal notes based on issue details.
Ticket summaries at a glance
Enjo pulls together key ticket info, history, and reporter details instantly.
Keep responses on-brand
Write faster, clearer, and more consistent replies, no matter the complexity.
Tone and sentiment tuning
See issue sentiment and choose the right tone - empathetic, clear, or professional.
Know what’s working, and improve what’s not
Track automation impact
See how many issues Enjo resolves or assists with, and where it saves the most time.
Close knowledge gaps
Identify common topics with weak or missing answers, and create better documentation fast.
Monitor support trends
Track key Jira metrics like time to resolution and comment volume by category.
Why Enjo for Your Helpdesk
Security & AI governance, trusted by top enterprises
- SOC 2 Type II + ISO 27001 compliant; GDPR compliant
- TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
- AI Guardrails for inputs/outputs + full audit logs
- Regular scans + pen tests (NDA), tested backups + IR plan
- 99.9% uptime for 6 years, proven at enterprise scale
Start Free. Prove Value. Scale When Ready.
Use Enjo for real customer conversations and see how it fits your support workflow. Scale as your support grows.
