AI Support Agent

Your AI support agent resolves first.
Your team handles the rest.

Enjo resolves requests end to end, grounded in your knowledge and taking action in your systems. What it can't resolve escalates with full context.

No credit card · Unlimited human agents · Live the same day
HR Support

The AI agent that resolves HR requests, end-to-end.

Enjo resolves repeat HR requests directly in Slack and Teams, including the approvals that normally wait in someone's inbox. When a request needs a person, it escalates with the full conversation attached.

No credit card  ·  Unlimited human agents  ·  Live the same day

Same questions. Every intake.

Your team isn't behind because employees ask too much. It's behind because the same policy, leave, and payroll questions repeat every week, and every one still needs a person.

You built a portal. Employees messaged HR anyway.

Nobody uses the portal

Employees skip the help portal and DM HR directly. Those requests are never tracked, so nothing can be measured or improved.

Approvals stall in inboxes

Onboarding, leave, and reimbursement approvals wait for someone to notice an email, and nobody owns the chase.

Sensitive answers must be right

Payroll and benefits questions have to be accurate and private. A bot guessing at policy is worse than no bot at all.

How Enjo works

Enjo resolves requests end-to-end.

Configured agent first, helpdesk second. That order is why a request can close instead of being routed.

01

Where they already go instead of the portal
Employees ask in Slack or Teams, in a channel or a private thread

02

Grounded in your handbook, never improvised
Enjo answers from your policy documents and cites the source

03

Approvals land in Slack with reminders until they clear
If action is needed, Enjo acts: routes approvals, files requests, updates records

04

Your HR partner starts with the full history
If it still can't resolve, it escalates with the full conversation attached
Customer stories

Published results from named customers.

How teams use Enjo to resolve more, escalate less, and show the return.

450 hrs

saved monthly on approval workflows
1,000+ employees

63%

of requests resolved autonomously
2,500 employees

25%

increase in employee satisfaction
95,000+ employees

What Enjo resolves

Leave and time-off questions

Balances, carry-over rules, and regional policy answered from your handbook, in the employee's language.

Policy and benefits

Insurance coverage, deductibles, and eligibility answered from your approved documents with the source cited.

Onboarding requests

New joiners get accounts, access, equipment, and first-week guidance without chasing anyone.

Approval workflows

Reimbursements, leave, and exception requests routed to the right approver in Slack, with reminders until they clear.

Payroll questions

Payslip access, tax document requests, and correction workflows handled in a private thread.

Employee record updates

Address, dependants, and beneficiary changes filed correctly after verifying the requester.

Success Stories

Real-world customer stories

1M+

requests handled by AI

Live in a single day. 2M+ documents unified into one knowledge source, cutting information retrieval time by over 80%.

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63%

autonomous resolution

45% faster resolution and a 60% satisfaction improvement, with Enjo handling frontline requests at a 2,500-person company.

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450 hrs

saved every month
Approval workflows automated end to end, response times down from days to minutes, and 80% of people now self-serving.
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Integration

Works with the stack you already run.

Frequently asked questions

If you have further questions, simply request a demo from our team, and we'll respond promptly.
Book a Demo
How is this different from an HR chatbot?

A chatbot searches articles and hands off. Enjo completes the request in the conversation: it reads your policy documents, routes the approval, files the request, and escalates only when a person is genuinely needed.

Do employees have to use a new portal?

No. Enjo works where they already are, in Slack and Teams, including private threads for sensitive questions. That is why requests finally get captured and measured.

How do you keep sensitive questions private and accurate?

Enjo answers only from the policy documents you configure and cites the source. Guardrails set topic boundaries and approval thresholds, conversations can be private, and every action is audited.

What happens when Enjo can't resolve a request?

The escalation carries the entire conversation, what Enjo checked, and what it already tried, so your HR partner starts with full context and the employee never repeats themselves.

Worried this takes months to stand up?

Confluence, SharePoint, and your handbook connect on day one and answers flow as soon as they are indexed. Kraken ran a three-month pilot across onboarding, training, and IT in parallel.

Will this pass our security and privacy review?

Enjo is SOC 2 Type II and ISO 27001 certified and GDPR compliant. Data is encrypted in transit and at rest and is never used to train external models.

Is there really a free plan?

Yes. Free is $0 with 200 AI replies a month, unlimited human agent seats, and no credit card. It is a permanent plan, not a trial. Beyond 200, additional replies are $0.05 each.

How does the cost compare with incumbent platforms?

For a 10-person support team handling 3,000 conversations a month, incumbents charge per seat for every agent and then again for every AI resolution. Enjo charges once, for AI usage, at about a tenth of the total. Ask us for the comparison and we will walk you through the arithmetic.

What counts as an AI reply?

One response sent by Enjo's AI agent to a requester. Each reply is one unit of usage. Every plan includes a set number each month, and additional replies are $0.05.

Can we keep our current helpdesk?

Yes. Enjo runs on top of Salesforce, Zendesk, Jira, or ServiceNow with no rip-and-replace. Most teams are live the same day, and you can move to Enjo Platform later only if you want to.

Security and governance

Autonomous support,
under your control.

SOC 2 Type II and ISO 27001 certified, GDPR compliant
TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
Guardrails on inputs and outputs, plus full audit logs
Regular scans, penetration tests, tested backups, incident response plan
99.9% uptime over 7 years, at enterprise scale
600+ enterprise deployments. Founded 2019, profitable since inception.