The AI agent that resolves HR requests, end-to-end.
Enjo resolves repeat HR requests directly in Slack and Teams, including the approvals that normally wait in someone's inbox. When a request needs a person, it escalates with the full conversation attached.
Same questions. Every intake.
Your team isn't behind because employees ask too much. It's behind because the same policy, leave, and payroll questions repeat every week, and every one still needs a person.
You built a portal. Employees messaged HR anyway.
Employees skip the help portal and DM HR directly. Those requests are never tracked, so nothing can be measured or improved.
Onboarding, leave, and reimbursement approvals wait for someone to notice an email, and nobody owns the chase.
Payroll and benefits questions have to be accurate and private. A bot guessing at policy is worse than no bot at all.
Enjo resolves requests end-to-end.
Configured agent first, helpdesk second. That order is why a request can close instead of being routed.
01
Where they already go instead of the portal
02
Grounded in your handbook, never improvised
03
Approvals land in Slack with reminders until they clear
04
Your HR partner starts with the full history
Published results from named customers.
How teams use Enjo to resolve more, escalate less, and show the return.
450 hrs
63%
25%
What Enjo resolves
Balances, carry-over rules, and regional policy answered from your handbook, in the employee's language.
Insurance coverage, deductibles, and eligibility answered from your approved documents with the source cited.
New joiners get accounts, access, equipment, and first-week guidance without chasing anyone.
Reimbursements, leave, and exception requests routed to the right approver in Slack, with reminders until they clear.
Payslip access, tax document requests, and correction workflows handled in a private thread.
Address, dependants, and beneficiary changes filed correctly after verifying the requester.
Real-world customer stories
1M+
Live in a single day. 2M+ documents unified into one knowledge source, cutting information retrieval time by over 80%.
63%
45% faster resolution and a 60% satisfaction improvement, with Enjo handling frontline requests at a 2,500-person company.
450 hrs
Works with the stack you already run.
Frequently asked questions
A chatbot searches articles and hands off. Enjo completes the request in the conversation: it reads your policy documents, routes the approval, files the request, and escalates only when a person is genuinely needed.
No. Enjo works where they already are, in Slack and Teams, including private threads for sensitive questions. That is why requests finally get captured and measured.
Enjo answers only from the policy documents you configure and cites the source. Guardrails set topic boundaries and approval thresholds, conversations can be private, and every action is audited.
The escalation carries the entire conversation, what Enjo checked, and what it already tried, so your HR partner starts with full context and the employee never repeats themselves.
Confluence, SharePoint, and your handbook connect on day one and answers flow as soon as they are indexed. Kraken ran a three-month pilot across onboarding, training, and IT in parallel.
Enjo is SOC 2 Type II and ISO 27001 certified and GDPR compliant. Data is encrypted in transit and at rest and is never used to train external models.
Yes. Free is $0 with 200 AI replies a month, unlimited human agent seats, and no credit card. It is a permanent plan, not a trial. Beyond 200, additional replies are $0.05 each.
For a 10-person support team handling 3,000 conversations a month, incumbents charge per seat for every agent and then again for every AI resolution. Enjo charges once, for AI usage, at about a tenth of the total. Ask us for the comparison and we will walk you through the arithmetic.
One response sent by Enjo's AI agent to a requester. Each reply is one unit of usage. Every plan includes a set number each month, and additional replies are $0.05.
Yes. Enjo runs on top of Salesforce, Zendesk, Jira, or ServiceNow with no rip-and-replace. Most teams are live the same day, and you can move to Enjo Platform later only if you want to.