AI Ticketing
AI-Powered Ticketing: Streamline Support Operations
Automate request routing, form filling, ticket syncing, approvals and CSAT and unlock unprecedented productivity gains in your support operations.
Trusted by startups and established enterprises
1
Effortless Ticketing
- Cutting-edge generative AI identifies and routes requests accurately
- AI-powered form completion based on request context
- Eliminates tedious manual work for customers and employees
2
Continuous Learning and Improvement
- Learns from historical tickets to refine routing and form-filling capabilities
- Integrates with hundreds of company systems for synchronization
- Adapts to changes in company data through continuous synchronization
3
Automated Approval Routing
- Routes approval requests intelligently to relevant decision-makers
- Sends actionable reminders and updates automatically
- Accelerates approval processes, minimizing delays and bottlenecks
4
Feedback management
- In-chat CSAT surveys for real-time customer satisfaction insights
- Collects improvement suggestions and integrates them into the knowledge base
- Enhances engagement and provides valuable data for continuous improvement
5
Triage Channel for Seamless Collaboration
- Dedicated Slack/Teams channel for all requests and AI-suggested answers
- Single view of open tickets requiring team attention - right inside chat
- Bi-directional sync between channel and ticketing system for seamless collaboration
6
AI Ticketing Analytics
- Gain valuable insights from AI-powered analysis of ticketing data
- Monitor key metrics and track performance for continuous optimization
- Identify areas for improvement in support management processes
Security Excellence
Your Data, Our Priority
At Enjo.AI, security is paramount. Rest easy knowing your data is protected with industry-leading security measures.
- Best-in-class security trusted by thousands of leading brands in the US and around the world.
- Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
- Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.
Quick action
Start Free. Prove Value. Scale When Ready.
Use Enjo for real customer conversations and see how it fits your support workflow. Scale as your support grows.
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