AI Copilot for Support
Resolve support requests instantly with Enjo Copilot.
Powered by enterprise grade generative AI platform purpose built for support teams
Resolution Rate
Acceleration Rate
Satisfaction Rate
Generative AI in every phase of support management
Industry leading deflection rates of up to 90%
Automated Answers
Synthesize answers from your knowledge sources
Automated Actions
Automate password resets, software access & more
Proactive Alerts
Sends tailored alerts and announcements proactively
Reliably route requests to the right help desk
Request Classification
Route requests to request forms using AI
Sentiment analysis
Understand emotional tones in the request message
Agent handover
Identify situations that need human handover
Rapidly resolve requests with AI assistance
Answer Suggestion
Get suggestions from your knowledge sources
Answer Rephrasing
Rephrase answer drafts to update message tone
Summary generation
Turn lengthy conversations to concise summaries
Continuously learn improve your support acceleration
Knowledge Generation
Summarize conversations into knowledge assets
Feedback analysis
Conduct surveys in chat and analyze the feedback
Performance Insight
Continuously optimize your support performance
Unprecedented day 1 value
Instant setup. No-code. No conversation orchestration. 3 easy steps to instantly accelerate your support workflows.
Add files, websites, videos and external apps to train your Enjo Copilot
Add request forms from your existing ticketing system to your Enjo Copilot
Connect channels from your chat platform where you want to use Enjo Copilot
Start resolving requests
See Copilot in action working alongside you to resolve employee requests faster.
Deeply integrated with your existing tools
Comprehensive and secure integration into 100+ apps across various categories. One click connectivity to your existing knowledge sources, ticketing systems, HRIS, CRM and chat.
Best-in-class security trusted by thousands of leading brands in the US and around the world.
Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure. Made by founding team with 4 decades of experience at some of the largest enterprises with industry leading security measures.
AI Copilot for Support