Smarter, Faster Support Directly Inside Zendesk
Enjo adds autonomous resolution, AI assistance, and actionable insights to your Zendesk workflows, without changing how your teams work.
Explore how Enjo fits seamlessly into your Zendesk workflows
Configure Enjo to work like your best Zendesk agents,
inside your help desk
Trained on Zendesk & Helpdesk articles
Learns from your Zendesk tickets and internal docs to deliver accurate, context-rich responses.
Built for your workflows
Set up advanced, multi-step logic to handle even complex support scenarios.
Pre-built AI actions
Fetch details, update fields, change statuses, add comments instantly, no code required.
Smart escalations via issue creation
When AI can’t resolve, Enjo creates and assigns Zendesk tickets automatically.
Easy to launch
Connects to Zendesk in minutes, no engineering or change management required.
Give every agent an AI assistant, right inside Zendesk
Works in Zendesk ticket view
Agents get help right where they work, zero context switching.
AI-powered reply suggestions
Get smart, context-aware responses, article links, and suggested next actions.
Instant summaries
Quickly see ticket history, customer details, and conversation context.
On-brand, faster replies
Ensure consistent, high-quality replies, no matter the complexity.
Tone and sentiment tuning
Helps agents understand tone and urgency to better tailor their responses.
Know what’s working. Improve what’s not.
See where AI helps most
Track resolution and assist rates across ticket types, agents, and workflows.
Identify automation opportunities
Spot high-volume topics that could be answered with knowledge or macros.
Monitor support trends
Understand how AI assist is being used and where additional training may help.
What Our Customers Say
Netflix
Location
Website
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Your Data, Our Priority
- Best-in-class security trusted by thousands of leading brands in the US and around the world.
- Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
- Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.
Let Zendesk handle more, faster with Enjo AI
Enjo integrates directly into Jira, get started in minutes and reduce manual effort from day one.
