Smarter, Faster Support Directly Inside Zendesk
Enjo adds autonomous resolution, AI assistance, and actionable insights to your Zendesk workflows, without changing how your teams work.
Explore how Enjo fits seamlessly into your Zendesk workflows
Configure Enjo to work like your best Zendesk agents,
inside your help desk
Trained on Zendesk & Helpdesk articles
Learns from your Zendesk tickets and internal docs to deliver accurate, context-rich responses.
Built for your workflows
Set up advanced, multi-step logic to handle even complex support scenarios.
Pre-built AI actions
Fetch details, update fields, change statuses, add comments instantly, no code required.
Smart escalations via issue creation
When AI can’t resolve, Enjo creates and assigns Zendesk tickets automatically.
Easy to launch
Connects to Zendesk in minutes, no engineering or change management required.
Give every agent an AI assistant, right inside Zendesk
Works in Zendesk ticket view
Agents get help right where they work, zero context switching.
AI-powered reply suggestions
Get smart, context-aware responses, article links, and suggested next actions.
Instant summaries
Quickly see ticket history, customer details, and conversation context.
On-brand, faster replies
Ensure consistent, high-quality replies, no matter the complexity.
Tone and sentiment tuning
Helps agents understand tone and urgency to better tailor their responses.
Know what’s working. Improve what’s not.
See where AI helps most
Track resolution and assist rates across ticket types, agents, and workflows.
Identify automation opportunities
Spot high-volume topics that could be answered with knowledge or macros.
Monitor support trends
Understand how AI assist is being used and where additional training may help.
Security & AI governance, trusted by top enterprises
- SOC 2 Type II + ISO 27001 compliant; GDPR compliant
- TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
- AI Guardrails for inputs/outputs + full audit logs
- Regular scans + pen tests (NDA), tested backups + IR plan
- 99.9% uptime for 6 years, proven at enterprise scale
Start Free. Prove Value. Scale When Ready.
Use Enjo for real customer conversations and see how it fits your support workflow. Scale as your support grows.
