Actions
Channels
Knowledge sources
User context

Bring an AI support agent into Microsoft Teams

Enjo runs inside Microsoft Teams as an AI support agent that answers questions, runs actions on your connected tools, and resolves common requests where your team already works.

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What Enjo and Microsoft Teams do together

Knowledge

Answer questions from your Microsoft Teams content. Enjo finds the most relevant information in Microsoft Teams and replies in chat with a link to the source.

Channels

Meet people where they already work. Enjo runs inside Microsoft Teams so support happens in the same threads and channels the team uses every day.

User Context

Personalise every response with Microsoft Teams context. Enjo looks up the person's details and access in Microsoft Teams so answers and actions fit who is asking.

Actions

Run Microsoft Teams actions from chat. Enjo carries out common Microsoft Teams operations and confirms the result back in the conversation.

Live with Microsoft Teams in four steps

1

Connect Microsoft Teams

Authorise Enjo in Microsoft Teams and choose what it can access.

2

Connect your content

Select the Microsoft Teams content Enjo should index and answer from.

3

Add your channels

Bring Enjo into the Slack or Teams channels where requests come in.

4

Go live

Enjo starts answering and resolving, and improves as it learns from your Microsoft Teams data.

Support that lives in Microsoft Teams.

Recurring questions, answered on the spot

Someone asks a common question. Enjo pulls the answer from your Microsoft Teams content and replies in chat with a link to the source.

Support in Microsoft Teams without a portal

People ask for help in Microsoft Teams and Enjo answers or routes it, with no separate portal or form to fill in.

Run a Microsoft Teams action without leaving chat

Someone needs something done in Microsoft Teams. Enjo runs the action and confirms the result back in the thread.

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AI Safety & Governance,
trusted by top enterprises

Enjo keeps your data protected while enabling safe automation, without losing control.Trusted by 100s of enterprises, including Snap, Wayfair, Delivery Hero, Cubic, Aptean, and Rakuten.
  • SOC 2 Type II + ISO 27001 compliant; GDPR compliant
  • TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
  • AI Guardrails for inputs/outputs + full audit logs
  • Regular scans + pen tests (NDA), tested backups + IR plan
  • 99.9% uptime for 6 years, proven at enterprise scale

Real Results at Enterprise Scale

See how B2B teams use Enjo to resolve more, escalate less, and prove ROI.

1M+

Customer requests handled by AI
Across 80+ products and 600+ support reps, Aptean uses Enjo AI Agents to resolve customer requests at scale — freeing reps for complex, high-value cases.
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63%

autonomous resolution rate
A $14B autonomous vehicle company achieved 45% faster resolution and 60% higher satisfaction scores with Enjo AI handling frontline requests.
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5 wks

POC to full production
A $3B crypto finance company went from proof-of-concept to full production in five weeks - with zero missed requests from day one.
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Frequently asked questions

If you have further questions, simply request a demo from our team, and we'll respond promptly.
Does Enjo work with Microsoft Teams?+

Yes. Enjo connects to Microsoft Teams and uses it inside Slack and Teams for knowledge, channels, user context, and actions.

What can Enjo do with Microsoft Teams?+

With Microsoft Teams connected, Enjo can handle knowledge, channels, user context, and actions, all from the chat tools your team already uses.

Is my Microsoft Teams data secure with Enjo?+

Enjo is SOC 2 Type II compliant and permissions aware, so people only see and act on what they already have access to in Microsoft Teams.

How long does it take to connect Microsoft Teams?+

Only minutes. Authorise Enjo, choose your scope, add Enjo to your Slack or Teams channels, and go live.

Explore more of what Enjo connects to

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Jira

Enjo connects to Jira and Jira Service Management so teams can raise, track, and resolve issues right from Slack and Teams. It classifies each request, creates the ticket, runs common actions, and posts updates back in the thread.
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Microsoft Copilot

Enjo runs as an agent inside Microsoft Copilot. Your team can ask questions and get support in Copilot, backed by your connected knowledge and tools.
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Stripe

Enjo connects to Stripe so billing questions get answered in chat. Your team can look up payments, subscriptions, and customers, and run common Stripe actions from Slack and Teams.