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Enjo connects to HubSpot so your team can raise, track, and resolve tickets right from Slack and Teams. It classifies each request, creates the ticket, and posts updates back in the thread.
Create and manage HubSpot tickets from chat. Enjo turns each request into a structured HubSpot ticket, mapping it to the right project, type, and fields, and keeps both systems in sync.
Answer questions from your HubSpot content. Enjo finds the most relevant information in HubSpot and replies in chat with a link to the source.
Run HubSpot actions from chat. Enjo carries out common HubSpot operations and confirms the result back in the conversation.
Give agents a head start. When a request needs a person, Enjo hands off with a summary, a suggested resolution, and full HubSpot context.
Authorise Enjo in HubSpot and choose what it can access.
Define how chat requests map to HubSpot projects, types, and fields.
Bring Enjo into the Slack or Teams channels where requests come in.
Enjo starts answering and resolving, and improves as it learns from your HubSpot data.
Someone reports an issue in chat. Enjo classifies it, creates a HubSpot ticket with the right priority, and posts the link back in the same thread.
Someone asks a common question. Enjo pulls the answer from your HubSpot content and replies in chat with a link to the source.
Enjo handles the common, repetitive HubSpot requests on its own, freeing your team for the work that needs a person.
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Use Enjo for real customer conversations and see how it fits your support workflow. Scale as your support grows.
