Knowledge sources

Turn your Box content into instant answers in Slack and Teams

Enjo connects to Box and uses it to answer questions directly in Slack and Teams, with a link back to the source.

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Capabilities

What Enjo and Box do together

‍

Knowledge

Answer questions from your Box files. Enjo finds the most relevant document in Box and replies in chat with a link to the source.

How it works

Live with Box in four steps

Connect Box

Authorise Enjo in Box and choose what it can access.

Connect your content

Select the Box content Enjo should index and answer from.

Add your channels

Bring Enjo into the Slack or Teams channels where requests come in.

Go live

Enjo starts answering and resolving, and improves as it learns from your Box data.

Use cases

Turn Box into answers your team can find fast.

Recurring questions, answered on the spot

Someone asks a common question. Enjo pulls the answer from your Box content and replies in chat with a link to the source.

Onboarding and policy questions

New team members get answers from your Box content on demand, without waiting on a person.

Deflect the requests that repeat

Enjo handles the common, repetitive Box requests on its own, freeing your team for the work that needs a person.

Security Excellence

AI Safety & Governance,
trusted by top enterprises

Enjo keeps your data protected while enabling safe automation, without losing control.Trusted by 100s of enterprises, including Snap, Wayfair, Delivery Hero, Cubic, Aptean, and Rakuten.

SOC 2 Type II + ISO 27001 compliant; GDPR compliant
TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
AI Guardrails for inputs/outputs + full audit logs
Regular scans + pen tests (NDA), tested backups + IR plan
99.9% uptime for 6 years, proven at enterprise scale

AI Safety & Governance

Security & Compliance

Customer stories

Real Results at Enterprise Scale

See how B2B teams use Enjo to resolve more, escalate less, and prove ROI.

1M+

Customer requests handled by AI

Across 80+ products and 600+ support reps, Aptean uses Enjo AI Agents to resolve customer requests at scale — freeing reps for complex, high-value cases.

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63%

autonomous resolution rate

A $14B autonomous vehicle company achieved 45% faster resolution and 60% higher satisfaction scores with Enjo AI handling frontline requests.

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5 wks

POC to full production

A $3B crypto finance company went from proof-of-concept to full production in five weeks - with zero missed requests from day one.

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FAQ

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If you have further questions, simply request a demo from our team, and we'll respond promptly.

Does Enjo work with Box?+

Yes. Enjo connects to Box and uses it inside Slack and Teams for knowledge.

What can Enjo do with Box?+

With Box connected, Enjo can handle knowledge, all from the chat tools your team already uses.

Is my Box data secure with Enjo?+

Enjo is SOC 2 Type II compliant and permissions aware, so people only see and act on what they already have access to in Box.

How long does it take to connect Box?+

Only minutes. Authorise Enjo, choose your scope, add Enjo to your Slack or Teams channels, and go live.

Related integrations

Explore more of what Enjo connects to

Microsoft Copilot

Enjo runs as an agent inside Microsoft Copilot. Your team can ask questions and get support in Copilot, backed by your connected knowledge and tools.

Stripe

Enjo connects to Stripe so billing questions get answered in chat. Your team can look up payments, subscriptions, and customers, and run common Stripe actions from Slack and Teams.

MongoDB

Enjo connects to MongoDB so data questions get answered in chat. Your team can look up records and run common operations from Slack and Teams, without writing a query.

Turn your Box content into instant answers in Slack and Teams

What Enjo and Box do together

Knowledge

Live with Box in four steps

Connect Box

Connect your content

Add your channels

Go live

Turn Box into answers your team can find fast.

Recurring questions, answered on the spot

Onboarding and policy questions

Deflect the requests that repeat

AI Safety & Governance,trusted by top enterprises

Real Results at Enterprise Scale

1M+

Customer requests handled by AI

63%

autonomous resolution rate

5 wks

POC to full production

Frequently asked questions

Explore more of what Enjo connects to

Microsoft Copilot

Stripe

MongoDB

Start Free. Prove Value. Scale When Ready.

AI Safety & Governance,
trusted by top enterprises

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