Knowledge sources

Ticketing system

Resolve Bitbucket Cloud issues automatically, right inside Slack and Teams

Enjo connects to Bitbucket Cloud so your team can raise, track, and resolve issues right from Slack and Teams. It classifies each request, creates the issue, and posts updates back in the thread.

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Capabilities

What Enjo and Bitbucket Cloud do together

‍

Ticketing

Create and manage Bitbucket issues from chat. Enjo turns each request into a structured issue with the right fields, and keeps both sides in sync.

‍

Knowledge

Answer questions from your Bitbucket repositories. Enjo finds the relevant code, docs, and history and replies in chat.

How it works

Live with Bitbucket Cloud in four steps

Connect Bitbucket Cloud

Authorise Enjo in Bitbucket Cloud and choose what it can access.

Map requests to issues

Define how chat requests map to Bitbucket Cloud projects, types, and fields.

Add your channels

Bring Enjo into the Slack or Teams channels where requests come in.

Go live

Enjo starts answering and resolving, and improves as it learns from your Bitbucket Cloud data.

Use cases

Your issues keep growing. Your team doesn't.

A request in chat becomes a Bitbucket Cloud issue

Someone reports an issue in chat. Enjo classifies it, creates a Bitbucket Cloud issue with the right priority, and posts the link back in the same thread.

Recurring questions, answered on the spot

Someone asks a common question. Enjo pulls the answer from your Bitbucket Cloud content and replies in chat with a link to the source.

Onboarding and policy questions

New team members get answers from your Bitbucket Cloud content on demand, without waiting on a person.

Security Excellence

AI Safety & Governance,
trusted by top enterprises

Enjo keeps your data protected while enabling safe automation, without losing control.Trusted by 100s of enterprises, including Snap, Wayfair, Delivery Hero, Cubic, Aptean, and Rakuten.

SOC 2 Type II + ISO 27001 compliant; GDPR compliant
TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
AI Guardrails for inputs/outputs + full audit logs
Regular scans + pen tests (NDA), tested backups + IR plan
99.9% uptime for 6 years, proven at enterprise scale

AI Safety & Governance

Security & Compliance

Customer stories

Real Results at Enterprise Scale

See how B2B teams use Enjo to resolve more, escalate less, and prove ROI.

1M+

Customer requests handled by AI

Across 80+ products and 600+ support reps, Aptean uses Enjo AI Agents to resolve customer requests at scale — freeing reps for complex, high-value cases.

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63%

autonomous resolution rate

A $14B autonomous vehicle company achieved 45% faster resolution and 60% higher satisfaction scores with Enjo AI handling frontline requests.

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5 wks

POC to full production

A $3B crypto finance company went from proof-of-concept to full production in five weeks - with zero missed requests from day one.

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FAQ

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If you have further questions, simply request a demo from our team, and we'll respond promptly.

Does Enjo work with Bitbucket Cloud?+

Yes. Enjo connects to Bitbucket Cloud and uses it inside Slack and Teams for ticketing, and knowledge.

What can Enjo do with Bitbucket Cloud?+

With Bitbucket Cloud connected, Enjo can handle ticketing, and knowledge, all from the chat tools your team already uses.

Is my Bitbucket Cloud data secure with Enjo?+

Enjo is SOC 2 Type II compliant and permissions aware, so people only see and act on what they already have access to in Bitbucket Cloud.

How long does it take to connect Bitbucket Cloud?+

Only minutes. Authorise Enjo, choose your scope, add Enjo to your Slack or Teams channels, and go live.

Related integrations

Explore more of what Enjo connects to

Microsoft Copilot

Enjo runs as an agent inside Microsoft Copilot. Your team can ask questions and get support in Copilot, backed by your connected knowledge and tools.

Stripe

Enjo connects to Stripe so billing questions get answered in chat. Your team can look up payments, subscriptions, and customers, and run common Stripe actions from Slack and Teams.

MongoDB

Enjo connects to MongoDB so data questions get answered in chat. Your team can look up records and run common operations from Slack and Teams, without writing a query.

Resolve Bitbucket Cloud issues automatically, right inside Slack and Teams

What Enjo and Bitbucket Cloud do together

Ticketing

Knowledge

Live with Bitbucket Cloud in four steps

Connect Bitbucket Cloud

Map requests to issues

Add your channels

Go live

Your issues keep growing. Your team doesn't.

A request in chat becomes a Bitbucket Cloud issue

Recurring questions, answered on the spot

Onboarding and policy questions

AI Safety & Governance,trusted by top enterprises

Real Results at Enterprise Scale

1M+

Customer requests handled by AI

63%

autonomous resolution rate

5 wks

POC to full production

Frequently asked questions

Explore more of what Enjo connects to

Microsoft Copilot

Stripe

MongoDB

Start Free. Prove Value. Scale When Ready.

AI Safety & Governance,
trusted by top enterprises

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