Knowledge sources
Ticketing system

Resolve Bitbucket Cloud issues automatically, right inside Slack and Teams

Enjo connects to Bitbucket Cloud so your team can raise, track, and resolve issues right from Slack and Teams. It classifies each request, creates the issue, and posts updates back in the thread.

What Enjo and Bitbucket Cloud do together

Ticketing

Create and manage Bitbucket issues from chat. Enjo turns each request into a structured issue with the right fields, and keeps both sides in sync.

Knowledge

Answer questions from your Bitbucket repositories. Enjo finds the relevant code, docs, and history and replies in chat.

Live with Bitbucket Cloud in four steps

1

Connect Bitbucket Cloud

Authorise Enjo in Bitbucket Cloud and choose what it can access.

2

Map requests to issues

Define how chat requests map to Bitbucket Cloud projects, types, and fields.

3

Add your channels

Bring Enjo into the Slack or Teams channels where requests come in.

4

Go live

Enjo starts answering and resolving, and improves as it learns from your Bitbucket Cloud data.

Your issues keep growing. Your team doesn't.

A request in chat becomes a Bitbucket Cloud issue

Someone reports an issue in chat. Enjo classifies it, creates a Bitbucket Cloud issue with the right priority, and posts the link back in the same thread.

Recurring questions, answered on the spot

Someone asks a common question. Enjo pulls the answer from your Bitbucket Cloud content and replies in chat with a link to the source.

Onboarding and policy questions

New team members get answers from your Bitbucket Cloud content on demand, without waiting on a person.

Security and governance

Autonomous support,
under your control.

SOC 2 Type II and ISO 27001 certified, GDPR compliant
TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
Guardrails on inputs and outputs, plus full audit logs
Regular scans, penetration tests, tested backups, incident response plan
99.9% uptime over 7 years, at enterprise scale
600+ enterprise deployments. Founded 2019, profitable since inception.
Success Stories

Real-world customer stories

1M+

requests handled by AI

Live in a single day. 2M+ documents unified into one knowledge source, cutting information retrieval time by over 80%.

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63%

autonomous resolution

45% faster resolution and a 60% satisfaction improvement, with Enjo handling frontline requests at a 2,500-person company.

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450 hrs

saved every month
Approval workflows automated end to end, response times down from days to minutes, and 80% of people now self-serving.
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Frequently asked questions

If you have further questions, simply request a demo from our team, and we'll respond promptly.
Does Enjo work with Bitbucket Cloud?+

Yes. Enjo connects to Bitbucket Cloud and uses it inside Slack and Teams for ticketing, and knowledge.

What can Enjo do with Bitbucket Cloud?+

With Bitbucket Cloud connected, Enjo can handle ticketing, and knowledge, all from the chat tools your team already uses.

Is my Bitbucket Cloud data secure with Enjo?+

Enjo is SOC 2 Type II compliant and permissions aware, so people only see and act on what they already have access to in Bitbucket Cloud.

How long does it take to connect Bitbucket Cloud?+

Only minutes. Authorise Enjo, choose your scope, add Enjo to your Slack or Teams channels, and go live.

Explore more of what Enjo connects to

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Jira

Enjo connects to Jira and Jira Service Management so teams can raise, track, and resolve issues right from Slack and Teams. It classifies each request, creates the ticket, runs common actions, and posts updates back in the thread.
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Microsoft Copilot

Enjo runs as an agent inside Microsoft Copilot. Your team can ask questions and get support in Copilot, backed by your connected knowledge and tools.
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Stripe

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