Actions
Ticketing system

Resolve Azure Work Items work items automatically, right inside Slack and Teams

Enjo connects to Azure Work Items so your team can raise, track, and resolve work items right from Slack and Teams. It classifies each request, creates the work item, and posts updates back in the thread.

What Enjo and Azure Work Items do together

Ticketing

Create and manage Azure work items from chat. Enjo turns each request into a structured work item with the right fields, and keeps both sides in sync.

Actions

Run Azure DevOps actions from chat. Enjo updates and moves work items on request and confirms the result in the conversation.

Live with Azure Work Items in four steps

1

Connect Azure Work Items

Authorise Enjo in Azure Work Items and choose what it can access.

2

Map requests to work items

Define how chat requests map to Azure Work Items projects, types, and fields.

3

Add your channels

Bring Enjo into the Slack or Teams channels where requests come in.

4

Go live

Enjo starts answering and resolving, and improves as it learns from your Azure Work Items data.

Your work items keep growing. Your team doesn't.

A request in chat becomes a Azure Work Items work item

Someone reports an issue in chat. Enjo classifies it, creates a Azure Work Items work item with the right priority, and posts the link back in the same thread.

Deflect the requests that repeat

Enjo handles the common, repetitive Azure Work Items requests on its own, freeing your team for the work that needs a person.

Security and governance

Autonomous support,
under your control.

SOC 2 Type II and ISO 27001 certified, GDPR compliant
TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
Guardrails on inputs and outputs, plus full audit logs
Regular scans, penetration tests, tested backups, incident response plan
99.9% uptime over 7 years, at enterprise scale
600+ enterprise deployments. Founded 2019, profitable since inception.
Success Stories

Real-world customer stories

1M+

requests handled by AI

Live in a single day. 2M+ documents unified into one knowledge source, cutting information retrieval time by over 80%.

Learn More

63%

autonomous resolution

45% faster resolution and a 60% satisfaction improvement, with Enjo handling frontline requests at a 2,500-person company.

Learn More

450 hrs

saved every month
Approval workflows automated end to end, response times down from days to minutes, and 80% of people now self-serving.
Learn More

Frequently asked questions

If you have further questions, simply request a demo from our team, and we'll respond promptly.
Does Enjo work with Azure Work Items?+

Yes. Enjo connects to Azure Work Items and uses it inside Slack and Teams for ticketing, and actions.

What can Enjo do with Azure Work Items?+

With Azure Work Items connected, Enjo can handle ticketing, and actions, all from the chat tools your team already uses.

Is my Azure Work Items data secure with Enjo?+

Enjo is SOC 2 Type II compliant and permissions aware, so people only see and act on what they already have access to in Azure Work Items.

How long does it take to connect Azure Work Items?+

Only minutes. Authorise Enjo, choose your scope, add Enjo to your Slack or Teams channels, and go live.

Explore more of what Enjo connects to

Integration icon
All

Jira

Enjo connects to Jira and Jira Service Management so teams can raise, track, and resolve issues right from Slack and Teams. It classifies each request, creates the ticket, runs common actions, and posts updates back in the thread.
Integration icon
All

Microsoft Copilot

Enjo runs as an agent inside Microsoft Copilot. Your team can ask questions and get support in Copilot, backed by your connected knowledge and tools.
Integration icon
All

Stripe

Enjo connects to Stripe so billing questions get answered in chat. Your team can look up payments, subscriptions, and customers, and run common Stripe actions from Slack and Teams.