
GenAI Native vs Legacy AI – Which One Drives Real Value?
Enjo is built from the ground up with Generative AI, delivering faster, more accurate support automation. Moveworks, designed before the GenAI era, retrofits modern AI into its legacy framework. See the difference—book a demo today.
Enjo as Best Moveworks Alternative?
Gen AI Native vs. Legacy Integration
Enjo is built from the ground up with generative AI at its core, Enjo processes queries and manages tasks with exceptional accuracy and speed, free from legacy system constraints. Moveworks was developed before the advent of generative AI and is now integrating modern AI capabilities into its existing framework.

Seamless Ticketing Integrations
Enjo deeply integrates with ticketing systems, supporting intelligent ticket creation, routing, and two-way synchronization within platforms like Slack and Microsoft Teams.
Moveworks provides integration with ticketing systems but lacks features like rendering ticketing forms directly within communication platforms.

Comprehensive Support Automation
Enjo extends beyond AI agents to include tools like helpdesk analysis, sentiment analysis, knowledge gap analysis, knowledge generation, incident swarming, emoji-driven workflow actions, approval workflow automation, and real-time alerts. On the other hand, Moveworks focuses primarily on AI-driven support with less emphasis on the broader suite of automation tools.

Pilot Program and Risk Mitigation
Enjo offers a free 3-month fully managed pilot, allowing organizations to assess the platform's effectiveness with minimal risk.
Moveworks does not provide a comparable free pilot program, requiring a full commitment upfront.
Cost Efficiency
Enjo offers a usage-based pricing model starting at $24,000, providing a cost-effective solution without compromising on features.
Moveworks pricing at approximately $400,000, more than 16x cost offered by Enjo, reflecting higher initial investment requirements.
Time to Value
Enjo deploys within weeks, ensuring rapid realization of benefits.
Moveworks implementation can take several months, potentially delaying ROI.
Enjo v/s Moveworks
Comparison
Moveworks
Real-World customer stories
Frequently asked questions
Enjo enables intelligent ticket creation, routing, and two-way sync directly within platforms like Slack and Microsoft Teams. Moveworks integrates with ticketing systems but lacks in-platform ticket form rendering and deep workflow automation.
Enjo provides a broader suite of automation tools, including knowledge gap analysis, incident swarming, sentiment analysis, and workflow automation. Moveworks primarily focuses on AI-driven support without these additional automation capabilities.
Enjo provides a free 3-month fully managed pilot, allowing enterprises to evaluate its effectiveness. Moveworks does not offer a comparable free trial, requiring an upfront commitment.