Knowledge sources
Ticketing system
Actions
Agent Assist
User context
Enjo's Zendesk Integration
Enable smarter ticket management, agent guidance, and instant customer context.
Chat-Driven Ticketing
Create and sync Zendesk tickets directly via commands.
AI Knowledge Suggestions
Enjo recommends the best articles and macros in real time.
Contextual Service
Deliver faster resolutions with customer context built-in.
Smart Ticketing
Problem: Stop losing support requests between chat and tickets
- Turn Zendesk conversations into tracked tickets automatically.
- Never miss a support request from Zendesk again.
- Faster ticket creation
Personalized Responses
Problem: Agents waste time searching for answers across multiple systems
- Give instant, accurate answers using Zendesk Help Center knowledge.
- AI learns from Zendesk Help Center to deliver personalized responses.
- Reduce response time.
Actions Integration
Problem: Simple tasks require complex workflows and multiple apps
- Execute Zendesk tasks through simple chat commands.
- Skip complex Zendesk workflows with natural language automation.
- Save 4+ hours per agent daily
Agent Assist Integration
Problem: Support agents struggle with complex cases and slow resolution
- Supercharge Zendesk agents with AI-powered assistance.
- Get instant case insights and smart suggestions in Zendesk.
- Resolve cases faster.
Case studies
Real-World customer stories
Discover how Enjo.AI has transformed workflows and boosted productivity for organizations like yours.
Quick action
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