
Knowledge sources
Ticketing system
User context
Actions
Agent Assist
Enjo’s Salesforce Integration
Accelerate sales and service with real-time automation and contextual intelligence.

Case & Ticket Sync
Auto-create and update Salesforce cases directly from chat workflows.
Customer Context Access
Surface Salesforce insights and CRM data instantly for agents.
Personalized Responses
Use CRM-powered context to deliver tailored customer support.
Smart Ticketing
Problem: Stop losing support requests between chat and ticket
- Turn Salesforce conversations into tracked tickets automatically.
- Never miss a support request from Salesforce again.
- Faster ticket creation


Personalized Responses
Problem: Agents waste time searching for answers across multiple systems
- Give instant, accurate answers using Salesforce knowledge.
- AI learns from Salesforce to deliver personalized responses.
- Reduce response time
Agent Assist Integration
Problem: Support agents struggle with complex cases and slow resolution
- Supercharge Salesforce Service Cloud agents with AI-powered assistance.
- Get instant case insights and smart suggestions in Salesforce Service Cloud.
- Resolve cases faster


Actions Integration
Problem: Simple tasks require complex workflows and multiple apps
- Execute Salesforce tasks through simple chat commands.
- Skip complex Salesforce workflows with natural language automation.
- Save 4+ hours per agent daily



Case studies
Real-World customer stories
Discover how Enjo.AI has transformed workflows and boosted productivity for organizations like yours.