Knowledge sources
Ticketing system
User context
Actions
Agent Assist

Enjo’s Salesforce Integration

Accelerate sales and service with real-time automation and contextual intelligence.

Case & Ticket Sync

Auto-create and update Salesforce cases directly from chat workflows.

Customer Context Access

Surface Salesforce insights and CRM data instantly for agents.

Personalized Responses

Use CRM-powered context to deliver tailored customer support.

Smart Ticketing

Problem: Stop losing support requests between chat and ticket

  • Turn Salesforce conversations into tracked tickets automatically.
  • Never miss a support request from Salesforce again.
  • Faster ticket creation

Personalized Responses

Problem: Agents waste time searching for answers across multiple systems

  • Give instant, accurate answers using Salesforce knowledge.
  • AI learns from Salesforce to deliver personalized responses.
  • Reduce response time

Agent Assist Integration

Problem: Support agents struggle with complex cases and slow resolution

  • Supercharge Salesforce Service Cloud agents with AI-powered assistance.
  • Get instant case insights and smart suggestions in Salesforce Service Cloud.
  • Resolve cases faster

Actions Integration

Problem: Simple tasks require complex workflows and multiple apps

  • Execute Salesforce tasks through simple chat commands.
  • Skip complex Salesforce workflows with natural language automation.
  • Save 4+ hours per agent daily