Channels
Knowledge sources
User context
Actions

Enjo’s Slack Integration

Bring ticketing, knowledge, and actions into team conversations at lightning speed.

In-Channel Ticketing

Raise and update tickets directly from Slack channels.

AI-Powered Knowledge

Get fast, accurate answers drawn from chat and knowledge sources.

Workflow Triggers

Launch enterprise actions instantly without leaving Slack.

Personalized Responses

Problem: Agents waste time searching for answers across multiple systems

  • Give instant, accurate answers using Slack knowledge.
  • AI learns from Slack to deliver personalized responses.
  • Reduce response time.

Native Support

Problem: Users hate switching between apps for support

  • Provide AI support directly inside Slack.
  • Deploy conversational support where teams already work in Slack.
  • Zero platform switching required

Context-Aware Assistance

Problem: Generic responses frustrate users who need personalized help

  • Deliver personalized support using Slack user data.
  • AI understands each user's role and history from Slack.
  • Contextual support at enterprise scale

Actions Integration

Problem: Simple tasks require complex workflows and multiple apps

  • Execute Slack tasks through simple chat commands.
  • Skip complex Slack workflows with natural language automation.
  • Save 4+ hours per agent daily