Knowledge sources
Ticketing system
Actions
Agent Assist
User context

Enjo’s ServiceNow Integration

Enable frictionless ticket creation and contextual workflows in your enterprise ITSM.

Chat-Driven Ticketing

Create, route, and resolve IT service requests instantly.

Approved IT Automation

Surface ServiceNow workflows for faster resolutions.

Agent Assist Context

AI suggests the best actions and knowledge inline for agents.

Smart Ticketing

Problem: Stop losing support requests between chat and ticket

  • Turn ServiceNow conversations into tracked tickets automatically.
  • Never miss a support request from ServiceNow again.
  • Faster ticket creation

Personalized Responses

Problem: Agents waste time searching for answers across multiple systems

  • Give instant, accurate answers using ServiceNow KB knowledge.
  • AI learns from ServiceNow KB to deliver personalized responses.
  • Reduce response time

Actions Integration

Problem: Simple tasks require complex workflows and multiple apps

  • Execute ServiceNow tasks through simple chat commands.
  • Skip complex ServiceNow workflows with natural language automation.
  • Save 4+ hours per agent daily

Agent Assist Integration

Problem: Support agents struggle with complex cases and slow resolution

  • Supercharge ServiceNow agents with AI-powered assistance.
  • Get instant case insights and smart suggestions in ServiceNow.
  • Resolve cases faster.