
Knowledge sources
Ticketing system
Actions
Agent Assist
User context
Enjo’s ServiceNow Integration
Enable frictionless ticket creation and contextual workflows in your enterprise ITSM.

Chat-Driven Ticketing
Create, route, and resolve IT service requests instantly.
Approved IT Automation
Surface ServiceNow workflows for faster resolutions.
Agent Assist Context
AI suggests the best actions and knowledge inline for agents.
Smart Ticketing
Problem: Stop losing support requests between chat and ticket
- Turn ServiceNow conversations into tracked tickets automatically.
- Never miss a support request from ServiceNow again.
- Faster ticket creation


Personalized Responses
Problem: Agents waste time searching for answers across multiple systems
- Give instant, accurate answers using ServiceNow KB knowledge.
- AI learns from ServiceNow KB to deliver personalized responses.
- Reduce response time
Actions Integration
Problem: Simple tasks require complex workflows and multiple apps
- Execute ServiceNow tasks through simple chat commands.
- Skip complex ServiceNow workflows with natural language automation.
- Save 4+ hours per agent daily


Agent Assist Integration
Problem: Support agents struggle with complex cases and slow resolution
- Supercharge ServiceNow agents with AI-powered assistance.
- Get instant case insights and smart suggestions in ServiceNow.
- Resolve cases faster.



Case studies
Real-World customer stories
Discover how Enjo.AI has transformed workflows and boosted productivity for organizations like yours.


