The AI Support Engine for fast, accurate SaaS operations
Enjo unifies every channel to deliver instant, precise support so SaaS teams scale efficiently without losing quality.
Fragmented Channels Create Support Gaps
Most SaaS teams juggle web chat, Slack, and Teams, leading to missed inquiries and inconsistent service.
Unify Every Channel in One AI Platform
Enjo connects all communication channels into a single, intelligent inbox where agents see conversation history, user context, and AI summaries in one place.
Result
Seamless conversations, faster responses, and consistent experiences across every touchpoint.
Slow Knowledge Retrieval Hurts Resolution Speed
Support teams struggle to find up to date policies, product guides, and configurations, causing delays and errors.
Deliver Instant, Accurate Answers with AI Search
Enjo’s AI powered knowledge engine retrieves verified company content from playbooks, docs, and FAQs in seconds.
Result
Shorter resolution times, fewer escalations, and higher answer accuracy.
Manual Ticketing Slows Critical Issues
When agents create and route tickets manually, urgent issues risk being overlooked.
Automate ticket creation and smart routing in your tools
Enjo detects issue type, assigns priority, and creates tickets directly in Jira, Salesforce, or Zendesk, then routes them to the right teams or channels.
Result
Zero missed escalations, faster handling of critical queries, and greater customer confidence.
Support Teams Lack a Unified Customer View
Without full visibility across conversations and systems, agents repeat questions and lose track of context.
See Every Interaction in a Unified Inbox
Enjo consolidates conversation history, summaries, and user data across all channels so agents instantly understand context and deliver personalized responses.
Result
Higher first contact resolution and seamless handoffs.
Disconnected Systems Limit SaaS Agility
Legacy tools do not integrate well with billing, CRM, entitlement, or CI/CD systems, forcing teams to work in silos.
Build on an API First, Developer Friendly Architecture
Enjo’s API first design connects to your SaaS stack through custom API integrations, webhook based real time sync, and extendable AI actions, giving technical teams flexible control without adding operational overhead.
Result
Full control, flexible integrations, and a future ready support stack.
Scale breaks language coverage
Global teams cannot keep language quality consistent across regions, which slows responses and creates uneven experiences.
Multilingual user and admin support
Centralise multilingual conversations in one workspace so agents see history and AI summaries, ensuring consistent replies and smooth escalation.
Result
Smaller backlog, faster resolutions, and higher CSAT for international accounts.
Tool switching slows triage
Agents lose time switching tools and chasing context across systems during escalations and handoffs.
Work in a unified inbox or stay in Slack
Let teams reply, tag, and escalate from Enjo or manage the queue directly in Slack with full conversation history and user context.
Result
Faster response loops, fewer tool switches, and smoother collaboration for agents.
What Our Customers Say
Netflix
Location
Website
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Your Data, Our Priority
- Best-in-class security trusted by thousands of leading brands in the US and around the world.
- Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
- Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.
Built for SaaS Teams Who Need More Than Chatbots
Enjo combines multi-channel communication, intelligent workflows, and company specific knowledge into one platform engineered for the speed and complexity of modern SaaS operations.
