The AI Support Engine for Secure, Real-Time Financial Operations
Enjo AI unifies every channel to deliver instant, accurate, and compliant support so FinTech teams move faster without risking compliance.
Fragmented Customer Channels Create Gaps in Support
Most FinTech support teams juggle web chat, Teams, and Slack, leading to missed inquiries and inconsistent service.
Unify Every Channel in One AI-Powered Platform
Enjo connects all your communication channels into a single, intelligent inbox. Agents can view chat history, user context, and AI summaries in one place.
Result
Seamless conversations, faster responses, and consistent client experiences across every touchpoint.
Slow Knowledge Retrieval Hurts Compliance and Resolution Speed
Support teams often struggle to find up-to-date policies. Delays lead to longer resolution times and compliance risks.
Deliver Instant, Accurate Answers with AI Search
Enjo’s AI-powered knowledge engine retrieves verified company-specific content from compliance playbooks to FAQs in seconds.
Result
Shorter resolution times, fewer escalations, and compliant responses every time.
Manual Ticketing Delays Critical Issue Resolution
When agents create and route tickets manually, high-priority issues like fraud alerts or payment failures risk being overlooked.
Automate ticket creation and smart routing in your tools
Enjo detects issue type, assigns priority, and creates tickets directly in Jira, Salesforce, or Zendesk, then routes them to the right teams or channels.
Result
Zero missed escalations, faster handling of critical queries, and greater customer confidence.
Support Teams Lack a Unified Customer View
Without full visibility across conversations and systems, agents repeat questions and lose track of client context, damaging trust with high-value customers.
See Every Interaction in a Unified Inbox
Enjo consolidates conversation history, summaries, and user data across all channels. Agents instantly understand context and can deliver personalized, compliant responses.
Result
Higher first-contact resolution and seamless agent handoffs.
Disconnected Systems Limit FinTech Agility
Legacy support tools don’t integrate well with platforms, compliance dashboards, or payment gateways, forcing teams to work in silos.
Build on an API-First, Developer-Friendly Architecture
Enjo’s API-first design connects to FinTech systems, payment platforms, and internal tools through custom API integrations, webhook-based real-time sync, and extendable AI actions, giving technical teams flexible control without adding operational overhead.
Result
Full control, flexible integrations, and a future-proof FinTech support stack.
Scale breaks language coverage
Many teams struggle to provide consistent experiences across languages, creating uneven service quality and longer queues.
Multilingual support across chat and Slack
Serve customers in multiple languages across chat, and slack while keeping tone consistent and compliant, with seamless handoffs to humans when needed.
Result
Global coverage, reduced wait times, and consistent quality across markets.
What Our Customers Say
Netflix
Location
Website
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Among other options, we picked Troopr because it was cleared by our internal security team and Jira integration worked with our hosted Jira server. Troopr seemed to boast stable development and responsive support team.
Your Data, Our Priority
- Best-in-class security trusted by thousands of leading brands in the US and around the world.
- Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
- Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.
Built for FinTech Teams Who Need More Than Chatbot
Enjo brings multichannel communication, intelligent workflows, and company knowledge into a single compliant support platform for FinTech teams.
