Top 20 IT Support Chatbots for 2024 and Beyond

Nowadays, an organization's need for quick, efficient IT support is greater than ever. The traditional 9–5 support approach cannot keep up with organizations that are becoming more global in their operations and adopting remote and hybrid work culture. According to a Tidio survey, over 53% of those who took part feel that the most frustrating thing about interacting with organizations is waiting too long for a response. The survey also found that around 62% of respondents prefer a conversational chatbot over a human support agent if they have to wait more than 15 minutes for a response. So, what does it mean for businesses? With round-the-clock support, quick responses, and personalized service experiences, an AI-powered IT support  chatbot is more than simply a tool; it is essential in revolutionizing how companies engage with their customer base.

The success of your company's IT chatbot depends on selecting one that fits your company's unique requirements, technological setup, and customer support needs. Choosing the best support chatbot can seem overwhelming because there are so many options on the market. 

To avoid the hassle, we at Enjo have sorted through the extensive selection to bring you the best AI-enabled IT support chatbots available for 2024 and beyond.