6 ways employees can create Jira Helpdesk requests in Slack

With companies choosing the path of conversational ticketing, your employees can now create tickets without leaving the comfort of their Slack. This blog walks you through different methods to create a Jira help desk requests in Slack by integrating your Slack and Jira accounts. Let us first look at challenges with using Jira Service managements as a help desk for your company and how Enjo can be used as a facilitator between Jira and Slack to improve the efficiency of your help desk for your employees.