Is Your IT Support Ready for AI-Powered Efficiency? 

Enjo is purpose-built for employee and customer support operations, featuring models optimized for support efficiency, pre-built integrations, and workflow automation tailored for support teams. In contrast, Agentforce is a broad AI agent platform designed for various business functions beyond service teams.

Enjo deeply integrates with ticketing systems like Salesforce Cases, enabling intelligent ticket creation, routing, and seamless two-way synchronization within Slack and Microsoft Teams. Meanwhile, Agentforce integrates with Salesforce ticketing systems but lacks capabilities like embedding ticketing forms within communication platforms.

Enjo goes beyond AI agents by offering a comprehensive suite of automation tools, including helpdesk analysis, sentiment analysis, knowledge gap analysis, knowledge generation, incident swarming, emoji-driven workflow actions, approval workflow automation, and real-time alerts. On the other hand, Agentforce primarily focuses on AI agents with less emphasis on broader automation tools.

Enjo offers a free 3-month fully managed pilot, allowing IT teams to test the platform’s impact with minimal risk. This can be ideal for organizations wanting to assess AI support automation before committing long-term.

‍Agentforce does not provide a free pilot program.

Enjo offers a usage-based pricing model starting at $24,000, and $0.1 per query when you scale - providing a cost-effective solution without compromising on features.​
Agentforce’s pricing starts at $528,000 annually due to required Salesforce add-ons, including Enterprise Edition, Data Cloud, and AI usage fees.

Enjo deploys within weeks, ensuring rapid realization of benefits.​
‍Agentforce implementation can take several months, potentially delaying ROI.