Purpose Built to Turn Slack into
Ticketing System

Built for Slack-first teams. Enjo helps you manage, track, and resolve support tickets — all from where work happens.

Trusted by startups and established enterprises

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Works Standalone or With

Enjo plugs right in — letting Slack handle the front-end and syncing updates back to your helpdesk.

Key Features of Slack Ticketing

Create Slack Messages into Tickets

Turn any Slack thread or DM — from teammates or customers — into a ticket. Context is auto-captured and routed to Enjo Inbox.

Track tickets in Enjo Inbox

All requests appear in a unified inbox — filtered by team, channel, or status. Perfect for triaging both internal and external conversations.

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Real-time updates in Slack and Email

Every ticket update (status change, comment, resolution) is automatically pushed back to the requesto iin Slack, and email alerts sent for resolved tickets.

Answer faster with AI

Enjo suggests accurate, context-aware answers in Slack using your support knowledge — whether it's onboarding FAQs or system error explanations.

Automate repetitive tasks with AI Actions

Use Enjo’s AI to instantly handle routine tasks like password resets, policy lookups, or access requests — right from Slack.

Testimonials

"Amazing product, Congratulations to the whole team for making such an amazing product. We are using slack from quite some time now and look forward to using it extensively!!"

- Prafful Gupta, IncRevenue

“Troopr has a very good support team which is very important for me. I needed certain changes to the existing app and their team has been incorporating in their best capacity.”

- Namrata Parab, Springworks

Why Support Teams Trust Enjo?

Central Inbox

for all Slack tickets — at no extra cost

Deep Functional Integration with Slack

secure by design with data masking & audit logs

Modern Gen-AI powered

built according to the requirement of your enterprise

Cost-effective

Unlimited free agent seats, free inbox, pay only for AI

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Case studies

Real-World customer stories

Discover how Enjo.AI has transformed workflows and boosted productivity for organizations like yours.

Yotpo's Transition to Enjo for Seamless Support Automation

Enjo with it's GenAI powered AI Service Desk powered Yotpo's support automation for streamlining ticket creation and management.

Aurora - Employee Support with Gen AI Powered Helpdesk Automation

Discover how a top US-based self-driving tech company reduced ticket resolution time by 45%+ and increased employee satisfaction by 60% using Troopr's Gen AI-powered helpdesk automation.

AI Solves HR Support Overload for Global Crypto Leader

Learn how Enjo AI helped a global crypto leader automate HR support, achieving 80% self-service and 95% satisfaction. Transform your HR support today!

_{Frequently asked questions}

If you have further questions, simply request a demo from our team, and we'll respond promptly.

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Can Enjo be used for customer support in Slack?

Yes. Enjo supports both internal and external support use cases. If you serve customers via Slack Connect, Enjo helps you convert those conversations into trackable, AI-powered tickets.

What is Enjo Inbox?

It’s your shared workspace to manage Slack-based support tickets — track, assign, and resolve all requests in one view. Enjo Inbox is included for free with every plan.

Will users get notified by email too?

Absolutely. All ticket resolution updates— even if created in Slack — are sent via email as well, keeping both employees and customers informed

Do I need Jira or Zendesk or any other helpdesk?

No. Enjo can work standalone. But if you already use a helpdesk, Enjo syncs tickets and updates with your existing system.

What’s included in the free trial?

ou get full access to Slack-based ticketing, Enjo Inbox, and AI capabilities for a limited time. Start free or opt for a guided pilot with our team.

Security Excellence

Your Data, Our Priority

At Enjo.AI, security is paramount. Rest easy knowing your data is protected with industry-leading security measures.

Best-in-class security trusted by thousands of leading brands in the US and around the world.
Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.