AI Support Agent that resolves
real tickets, safely
Enjo automates repetitive customer support requests using workflows you define. When it can’t safely resolve an issue, it escalates to your team with a complete handoff,so humans finish faster with full context.
Not a chatbot. A support agent that follows your process.
Most "AI support agents" only answer simple questions. They break down when real resolution is required. Enjo is different.
Workflow-first resolution
Information gathering
Intelligent escalation
Start free. Keep your team free. Pay only when AI volume grows.
Additional AI replies are usage-based. You only pay when you exceed the included free credits. No surprise bills, no seat-based pricing.
$0
Get your first AI-resolved ticket with one workflow
Connect your knowledge
Import help docs, FAQs, policies, and internal resources. Enjo uses your real source of truth.
Define the workflow
Tell Enjo what “done” looks like in plain English. Set boundaries for when to resolve or escalate.
Deploy everywhere
Use Enjo’s built-in Inbox or connect to your existing help desk. Start with a single queue.
What fast-growing support teams automate first
High-volume, repeatable requests
- Order, case, or ticket status updates
- Billing questions and invoice requests
- Subscription changes and cancellations
- Account access and password resets
Complex conversations with AI + human collaboration
- Multi-message, multi-channel issues
- Policy exceptions and edge cases
- Escalations requiring human judgment
- High-value or sensitive customer requests
Guardrails, not guesswork. You stay in control
- Workflow-level boundaries define when the agent resolves versus escalates
- Confidence-based escalation routes uncertain cases to humans
- Full auditability of actions and referenced knowledge
- Human-in-the-loop control at any time
You decide how autonomous your AI support agent becomes.
Works with your existing tools.
Enjo integrates with the tools SMB teams already use, including Slack, Salesforce, Atlassian, AWS, and more.
Start with Enjo’s free Inbox and Help Center or connect to your existing help desk. No replatforming required.
Faster rollout. Lower IT effort. Automation that actually gets used.
Security & AI governance, trusted by top enterprises
- SOC 2 Type II + ISO 27001 compliant; GDPR compliant
- TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
- AI Guardrails for inputs/outputs + full audit logs
- Regular scans + pen tests (NDA), tested backups + IR plan
- 99.9% uptime for 6 years, proven at enterprise scale
Frequently asked questions
Yes. The free plan includes Inbox, Help Center, unlimited human agent seats, and free monthly AI credits.
AI usage is measured in AI replies. Each month includes free credits. Additional usage is billed based on volume.
It escalates with a complete handoff, including customer intent, collected details, actions taken, and recommended next steps.
No. You can use Enjo’s built-in tools or connect Enjo to your existing system.
Yes. Book a free custom demo with the Enjo product team.
Start Free. Prove Value. Scale When Ready.
Use Enjo for real customer conversations and see how it fits your support workflow. Scale as your support grows.
