AI Support Agent that resolves
real tickets, safely

Enjo automates repetitive customer support requests using workflows you define. When it can’t safely resolve an issue, it escalates to your team with a complete handoff,so humans finish faster with full context.

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No credit card required. Prove value on real tickets. Pay only when you scale.

Not a chatbot. A support agent that follows your process.

Most "AI support agents" only answer simple questions. They break down when real resolution is required. Enjo is different.

Workflow-first resolution
The AI agent follows the exact steps you define. It doesn't guess; it executes your specific process.
Information gathering
It asks clarifying questions and collects missing details automatically before attempting to solve.
Intelligent escalation
When needed, Enjo hands off the conversation with a structured summary and recommended next steps.

Start free. Keep your team free. Pay only when AI volume grows.

Additional AI replies are usage-based. You only pay when you exceed the included free credits. No surprise bills, no seat-based pricing.

Start for Free

$0

Per month
Free Forever Plan
Unlimited human agent seats
Shared Inbox & Help Center included
1 AI Support Agent
Unlimited channels
200 AI replies per month included

Get your first AI-resolved ticket with one workflow

1
Connect your knowledge

Import help docs, FAQs, policies, and internal resources. Enjo uses your real source of truth.

2
Define the workflow

Tell Enjo what “done” looks like in plain English. Set boundaries for when to resolve or escalate.

3
Deploy everywhere

Use Enjo’s built-in Inbox or connect to your existing help desk. Start with a single queue.

What fast-growing support teams automate first

High-volume, repeatable requests:

‍

  • Order or ticket status checks
  • Billing and invoice questions
  • Subscription changes
  • Account access & recovery
  • Returns and refunds intake
Start free, see value immediately

‍

Inbox: Instant Productivity

Connect a channel. Enjo drafts replies for live agents instantly.

‍

Help Center: Instant Self-Serve

Publish a Help Center in minutes. Customers get accurate AI answers.

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AI Agent: Autonomous Resolution

Start with one high-volume workflow like order status. Expand later.

High-volume, repeatable requests
  • Order, case, or ticket status updates
  • Billing questions and invoice requests
  • Subscription changes and cancellations
  • Account access and password resets
Complex conversations with AI + human collaboration
  • Multi-message, multi-channel issues
  • Policy exceptions and edge cases
  • Escalations requiring human judgment
  • High-value or sensitive customer requests

Guardrails, not guesswork. You stay in control

  • Workflow-level boundaries define when the agent resolves versus escalates
  • Confidence-based escalation routes uncertain cases to humans
  • Full auditability of actions and referenced knowledge
  • Human-in-the-loop control at any time

‍

You decide how autonomous your AI support agent becomes.

Works with your existing tools.

‍

Enjo integrates with the tools SMB teams already use, including Slack, Salesforce, Atlassian, AWS, and more.

Start with Enjo’s free Inbox and Help Center or connect to your existing help desk. No replatforming required.

Faster rollout. Lower IT effort. Automation that actually gets used.

Security and governance

Autonomous support,
under your control.

SOC 2 Type II and ISO 27001 certified, GDPR compliant
TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
Guardrails on inputs and outputs, plus full audit logs
Regular scans, penetration tests, tested backups, incident response plan
99.9% uptime over 7 years, at enterprise scale
600+ enterprise deployments. Founded 2019, profitable since inception.
AI Safety & Governance
Security & Compliance →
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Frequently asked questions

If you have further questions, simply request a demo from our team, and we'll respond promptly.
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Is the free plan really free forever?

Yes. The free plan includes Inbox, Help Center, unlimited human agent seats, and free monthly AI credits.

How does AI usage pricing work?

AI usage is measured in AI replies. Each month includes free credits. Additional usage is billed based on volume.

What happens when the AI cannot resolve safely?

It escalates with a complete handoff, including customer intent, collected details, actions taken, and recommended next steps.

Do I need to replace my help desk?

No. You can use Enjo’s built-in tools or connect Enjo to your existing system.

Can I get help setting this up?

Yes. Book a free custom demo with the Enjo product team.

GET STARTED

Start free. Prove value. Scale when ready.

Put Enjo on real requests today. Scale as your volume grows, not as your team does.

Start for Free
Book a Demo
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