Resolve 60% of IT tickets automatically, Before your team even sees them

Enjo adds an AI Agent to your existing IT helpdesk - Jira, ServiceNow, or Zendesk or works standalone with Enjo's built-in Inbox. It answers employee questions, resets passwords, provisions access, and creates tickets. Sign up and connect in minutes most teams see first results within the first week.

Free forever plan
Go live in minutes
SOC 2 Type II
Pay per use - $0.05/AI reply
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Trusted by established enterprises

Your IT team didn't sign up to answer the same 10 questions all day.

Password resets, VPN setup, “How do I get access to Salesforce?" - the same requests, repeated endlessly. Meanwhile, the projects that truly move the business forward keep getting delayed. Your Agents are burned out, employees are frustrated, and the ticket backlog continues to grow.

60%+

Auto-Resolution Rate

90%

Faster Response Times

6 Yrs

99.9% Uptime in Production
"The speed at which Enjo was deployed and started resolving real requests across our service desks was impressive. For a company of our scale, that kind of rapid time-to-value is exactly what we need from an automation partner."
Yashwant Singh
Regional Head of IT, Delivery Hero
"We're getting lots of onboarding, which is great! Teams finally realizing the value outside of our immediate org. It's evident the way it spreads is people in our channels see it and get jealous and ask how to set it up for themselves."
Ryan White
Director of Cloud Infrastructure, Roku
".. we picked it because it was cleared by our security team and … boast stable development and responsive support team.."
Arsen Kostenko
Senior Software Engineer, Netflix
"..for those who are considering this I would jump into this opportunity to work with this incredible team."
Paulette Jacobo
Global Business Strategy, Spotify
"We evaluated five AI vendors - Troopr Labs was the fastest to deliver, built the most tailored solution, and within three months our Head of Legal was championing it in leadership meetings."
Alistair Burns
SVP & Chief Information Officer, Cubic Transportation Systems
“Enjo didn't just give us a chatbot - it gave us an AI layer we can embed anywhere: inside Salesforce, inside our custom CRM, and now inside our own applications through the API. That's what makes this transformational.”
Pradeep Manjegowda
Director - Customer Experience Team Operations and Transformation

Go from signup to live AI Agent in 3 steps

1
Connect your helpdesk

Link Jira Service Management, ServiceNow, or Zendesk in one click. Enjo syncs your knowledge base, past tickets, and documentation automatically.

2
Deploy on Slack, Teams, or Web

Choose where your employees already ask for help. Enjo's AI Agent shows up right there no new tool for anyone to learn.

3
Watch tickets resolve themselves

The AI Agent answers questions from your knowledge base, executes actions like password resets, and auto-creates context-rich tickets when human help is needed.

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Book a Demo

One AI agent. Five ways it saves your team hours every day

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Pulls answers from Confluence, SharePoint, Google Drive, Past tickets & Wikis. Employees get help instantly.
Enjo’s AI Agent autonomously resolves customer issues end-to-end across your support channels, understanding intent, taking the right actions, and closing tickets with high-quality replies, while staying within your policies, approvals, and guardrails for consistent outcomes.
Explore AI Agent
Enjo Insights surfaces what’s driving volume, delays, and escalations, tracking resolution performance, automation impact, and top issue trends, so support leaders can spot bottlenecks quickly, prioritize the right workflows, and prove ROI with clarity.
Explore Enjo Insights
Enjo Help Center turns your knowledge into a self-serve engine, publishing accurate, searchable answers that deflect tickets and guide customers to resolution, while staying easy to maintain with AI-assisted drafting, updates, and content governance.
Explore Help Center
Enjo Help Center turns your knowledge into a self-serve engine, publishing accurate, searchable answers that deflect tickets and guide customers to resolution, while staying easy to maintain with AI-assisted drafting, updates, and content governance.
Explore Help Center

One AI agent. Five ways it saves your team hours every day

AI Answering

Pulls answers from Confluence, SharePoint, Google Drive, Past tickets & Wikis. Employees get help instantly.

AI Actions

Password resets, software access, device provisioning no-code automations. Zero agent involvement.

AI Ticketings

Auto-creates tickets with full context when escalation is needed. Agents never start from scratch.

Custom Behavior

Change tone, format, language & logic with a click. No code. The AI adapts to your brand.

AI Insights

See ticket trends, automation rates, and where your team still steps in. Built for IT managers.

Plugs into your existing IT stack in minutes

Enjo works with the tools you already run or stands on its own with Enjo Inbox.

Jira Service Mgmt
  • Enjo AI Agent connected
  • KB synced · 234 articles
  • Auto-ticketing active
ServiceNow
  • Enjo AI Agent connected
  • Incident mgmt synced
  • Agent Assist enabled
Enjo Inbox
  • Unified ticket view
  • Cross-platform routing
  • AI insights dashboard
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Seamless Integration with Your Workflow

Enjo.ai Seamlessly integrates with your favorite tools like Slack, Jira and many more, ensuring a smooth workflow and enhanced productivity.

Teams that switched to Enjo saw results in weeks, not quarters

45%+ reduction in ticket resolution time

Aurora deployed Enjo to automate IT support for their fast-growing engineering team. The AI Agent handles routine queries, freeing IT staff to focus on infrastructure projects.

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Instant, multilingual IT support for 30,000+ employees

Delivery Hero deployed Enjo to automate IT support via Slack and Teams across multiple languages and time zones - eliminating unnecessary tickets for 30,000+ global employees without adding headcount.

Read More
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Security & AI governance, trusted by top enterprises

Enjo keeps your data protected while enabling safe automation, without losing control.Trusted by 100s of enterprises, including Snap, Wayfair, Delivery Hero, Cubic, Aptean, and Rakuten.
  • SOC 2 Type II + ISO 27001 compliant; GDPR compliant
  • TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
  • AI Guardrails for inputs/outputs + full audit logs
  • Regular scans + pen tests (NDA), tested backups + IR plan
  • 99.9% uptime for 6 years, proven at enterprise scale

You've probably looked at the alternatives.
Here's how Enjo is different

Start free, not with a $200K contract

Enterprise AI helpdesk tools typically require six-figure annual commitments. Enjo offers a free-forever plan so you can prove ROI on your own terms, then scale when you're ready.

Battle-tested, not experimental

Enjo is built by a profitable team that's been shipping AI products since 2019 - running in production for 600+ companies. Not a startup burning VC cash. A stable platform with enterprise reliability and 24/7 support.

Add-on or all-in-one - your call

Enjo sits on top of Jira, ServiceNow, Slack, and Teams, starts resolving tickets from day one. Don't have a helpdesk yet? Enjo's built-in Inbox works as a standalone IT service desk. Either way, nothing to uninstall if you don't love it.

Frequently asked questions

If you have further questions, simply request a demo from our team, and we'll respond promptly.
Start for Free
How long does setup take?

For cloud-hosted helpdesks like Jira Cloud and Zendesk, you can connect and test in minutes with OAuth. For ServiceNow or on-prem environments, our team helps with configuration — most deployments go live within 1–2 weeks.

What does the free plan include?

A fully functional AI Agent with knowledge base answering, AI ticketing, and deployment on one channel. No credit card. No time limit. When you're ready to scale, you pay only for usage — AI replies are billed at $0.05 per reply. See full pricing →

Does Enjo work with our existing helpdesk?

Yes. Enjo integrates natively with Jira Service Management, ServiceNow, Zendesk, and Freshservice. Don't have a helpdesk? Enjo's built-in Inbox works as a standalone IT service desk too.

Is our data safe?

SOC 2 Type II and ISO 27001 certified. All data encrypted in transit and at rest. Built-in Guardrails prevent hallucinated answers and block PII leakage. Your data is never used to train external models. Hosted on AWS and Azure with US and EU data residency available — other regions can also be provisioned.

Can we customize the AI Agent?

Change tone, format, language, and logic with a single click. No coding required. The AI adapts to your brand and support style.

What happens when the AI can't resolve something?

It creates a context-rich ticket with full conversation history and hands off to a human Agent. Your Agents never start from scratch.

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Increase Agent Efficiency in your existing help desk with Enjo's Agent Assist

Enables your team to work smarter not harder.

Plugging Enjo AI into your IT ecosystem makes support faster and smarter

Connects seamlessly with Jira, ServiceNow, Slack, and more.

Why IT Teams Love Enjo

Get Answers Instantly (AI Search)

Your team gets quick, accurate answers from your company’s knowledge base - no more waiting on IT.

Automate Ticketing (AI Ticketing)

Automatically categorize and resolve common IT requests to reduce your team’s workload.

One-Click Resolutions (AI Actions)

Handle routine tasks - password resets, app provisioning - with zero wait time.

Boost Agent Efficiency (Agent Assist)

Empower your IT agents with real-time suggestions and smart recommendations.

Data-Driven Insights (AI Insights)

Spot bottlenecks and improve performance with actionable analytics.

Why Choose Enjo as your AI Add-On?

Feature

Other Providers

Company-Specific Knowledge
✅ Trained on your data
❌ Limited or generic data
Conversational AI
✅ Context-aware responses
❌ Basic or scripted automation
Automated IT Ticketing
✅ Auto-classifies and resolves
❌ Manual processing required
Real-Time IT Actions
✅ Instant fixes & provisioning
❌ Manual intervention needed
Agent Assist
✅ Smart suggestions & context
❌ No AI-powered assistance
Insights & Analytics
✅ Real-time AI-driven insights
❌ Basic reporting
Fast Customization & Deployment
✅ Quick setup for enterprises
❌ Complex integration required
Pre-built integrations with enterprise applications
✅ ServiceNow, Zendesk, Jira, MS Suite and others
❌ Not easily supported for other enterprise applications