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Shared Inbox Software that resolves tickets end to end

Enjo AI agent actually understands the user queries and closes tickets end to end

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Trusted by 600+ B2B Companies

Purpose-built for customer service

Why Support teams are switching to Enjo

Your AI doesn't have the full context, while Enjo.ai understands customer queries and closes every ticket.

Inbox

Email, Slack, Teams, and web chat land in a single inbox instead of four separate tools. Triage, assign, and resolve without switching context. Unlimited agent seats, so your fifth hire doesn't trigger a new bill.

Omni channel customer support

Free plans usually mean email and maybe social, with Slack or Teams gated behind an upgrade. Enjo's free tier includes Email, Slack, Teams, and a web widget from day one, in one shared inbox.

Help Center

Most free tiers cap you at a "basic" knowledge base someone still has to maintain by hand. Enjo's Help Center drafts new articles automatically from resolved conversations and flags gaps when nobody's answered a question yet.

Custom AI Agents

Enjo AI Agent starts resolving repetitive tickets using your knowledge and workflows. Your team handles exceptions with full context.

One knowledge layer, zero drift

Inbox, Omni-channel support, Help Center, and AI Agents all read from the same knowledge base. Update an article once and every channel reflects it immediately, no syncing, no separate configurations, no drift from Slack to Salesforce to Help Center.

Start free, grow when ready

Launch free on Help Center or Inbox. Add AI Agents or Omni-channel support anytime, on the same knowledge layer you already set up. No new vendor, no re-training the AI.

“Enjo didn't just give us a chatbot - it gave us an AI layer we can embed anywhere: inside Salesforce, inside our custom CRM, and now inside our own applications through the API. That's what makes this transformational.”

Pradeep Manjegowda

Director - Customer Experience Team Operations and Transformation

63%

Resolved autonomously, Aurora, IT

$0.05

Flat per AI interaction, vs Fin's $0.99

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If you have further questions, simply request a demo from our team, and we'll respond promptly.

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What is shared inbox software?

Shared inbox software gives a team one workspace for conversations that would otherwise sit in individual mailboxes or scattered channels. Everyone sees the same threads, assignments, and history — so nothing gets missed, duplicated, or stuck with one person.

Does Enjo charge per agent seat?

No. Agent seats are unlimited on every plan, including the free tier. Your fifth support hire doesn't trigger a new bill. Pricing is based on AI replies instead — Standard is $295/month for 3,000.

Which channels feed into the shared inbox?

Email, Slack, Microsoft Teams, web chat, and Slack Connect all land in one workspace instead of four separate tools. All are included on the free tier, not gated behind an upgrade.

What happens when a conversation gets reassigned?

Routing carries the full thread automatically, so the next person picks up where the last one left off. No forwarding, no re-explaining, no context lost between handoffs.

Do I have to leave my current helpdesk?

No. Enjo runs alongside Salesforce, Zendesk, Jira, or ServiceNow, creating and updating tickets through standard APIs. Your existing tool stays the system of record, so there's no migration project.

Quick action

Start Free. Prove Value. Scale When Ready.

Use Enjo for real customer conversations and see how it fits your support workflow. Scale as your support grows.

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