Switch in days, not months
Your inbox, but most tickets close themselves before an agent opens them.
No credit card · Free Inbox + Help Center · Pay only when you scale
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$29–$132 per seat/mo
$2,265/mo (22× more)
Trial only
✓ Fin resolves, from $0.99 each
✕ Copilot, $29/agent/mo add-on
~ Slack native; no native Teams
~ Intercom is the system of record
Core Intercom strength
Same (HIPAA on Expert only)
Intercom charges per seat and per resolution, so growth costs you twice. Enjo charges for neither.
Resolved autonomously, Aurora, IT
Flat per AI interaction, vs Fin's $0.99
On Intercom every agent is $85–$132/mo, plus $0.99 each time Fin resolves a ticket, so growth costs you twice. Enjo gives unlimited seats free and a flat $0.05 per interaction. Add the whole team at no extra cost.
Intercom was built for high-volume consumer messaging. Enjo is built for B2B support: native Slack and Teams, where your customers and team already work, not just web chat and email.
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A clean interface agents pick up without training. No platform-admin specialist, no months-long config. Connect channels, import docs, start resolving.
Unlimited seats on every plan. AI at a flat $0.05 per interaction. Most teams are live in days, with no migration.
Yes. Enjo Inbox is free forever, unlimited agent seats and 200 AI replies a month, no credit card. It's a permanent plan, not a trial. You only pay if you use more AI, at a flat $0.05 per interaction.
Intercom bills per seat ($29–$132/mo) and from $0.99 every time Fin resolves a ticket. Enjo includes unlimited seats and charges a flat $0.05 per interaction. At 15 agents, that's roughly $100/mo on Enjo vs $2,265 on Intercom, and the gap widens as you grow.
It depends on volume. Fin is billed only when it resolves without a human handoff, so you're not charged for failed attempts. At a few hundred resolutions a month the cost is modest; at thousands it dominates the bill, where Enjo's $0.05 per interaction is about a twentieth of the rate.
It resolves. The AI Agent completes common requests end-to-end (access, billing, status, account changes) and escalates only what it can't close, with full context attached. In production it resolves a majority of common requests autonomously at companies like Aurora (63%, an IT deployment).
Yes. Connect your channels and import your help center content, there's no rip-and-replace. Most teams are live in days, and Enjo can run alongside your existing helpdesk or as a standalone inbox.
Use Enjo for real customer conversations and see how it fits your support workflow. Scale as your support grows.
