Why Support teams are switching to Enjo
Inbox
Email, Slack, Teams, and web chat land in a single inbox instead of four separate tools. Triage, assign, and resolve without switching context. Unlimited agent seats, so your fifth hire doesn't trigger a new bill.
Omni channel customer support
Free plans usually mean email and maybe social, with Slack or Teams gated behind an upgrade. Enjo's free tier includes Email, Slack, Teams, and a web widget from day one, in one shared inbox.
Help Center
Most free tiers cap you at a "basic" knowledge base someone still has to maintain by hand. Enjo's Help Center drafts new articles automatically from resolved conversations and flags gaps when nobody's answered a question yet.
Custom AI Agents
Enjo AI Agent starts resolving repetitive tickets using your knowledge and workflows. Your team handles exceptions with full context.
One knowledge layer, zero drift
Inbox, Omni-channel support, Help Center, and AI Agents all read from the same knowledge base. Update an article once and every channel reflects it immediately, no syncing, no separate configurations, no drift from Slack to Salesforce to Help Center.
Start free, grow when ready
Launch free on Help Center or Inbox. Add AI Agents or Omni-channel support anytime, on the same knowledge layer you already set up. No new vendor, no re-training the AI.
63%
Resolved autonomously, Aurora, IT
$0.05
Flat per AI interaction, vs Fin's $0.99
Frequently asked questions
Enjo handles repetitive, well-documented tickets from first message to closure, with no human touch. It reads the request, pulls the answer from your indexed knowledge, takes action, and closes the ticket. Anything outside that escalates to a human with full context.
No. Enjo runs inside the helpdesk you already have — Salesforce, Zendesk, Jira, or ServiceNow, creating and updating tickets through standard APIs. Your existing tool stays the system of record, so there's no migration and no rip-and-replace.
The free tier includes Help Center and Inbox with unlimited agent seats. Standard is $295/month for 3,000 AI replies, also with unlimited seats — adding your fifth support hire does not increase the bill. AI interactions are priced flat per interaction rather than per resolution.
Email, Slack, Microsoft Teams, and web chat all feed into one shared inbox instead of four separate tools. All four are included on the free tier, not gated behind an upgrade. Tickets get resolved or routed from a single view, without agents switching context between channels.
Days, not quarters. Aptean went live in one day with 2M+ documents indexed across 80+ products. Because Enjo connects directly to your existing knowledge sources and helpdesk, there is no data warehouse setup or model training phase before the first ticket gets resolved.
Start Free. Prove Value. Scale When Ready.
