

Autonomous case resolution
Email, Slack, Teams, and web chat land in a single inbox instead of four separate tools. Triage, assign, and resolve without switching context. Unlimited agent seats, so your fifth hire doesn't trigger a new bill.

Copilot in the Salesforce Case View
Free plans usually mean email and maybe social, with Slack or Teams gated behind an upgrade. Enjo's free tier includes Email, Slack, Teams, and a web widget from day one, in one shared inbox.

AI-native self-service
Most free tiers cap you at a "basic" knowledge base someone still has to maintain by hand. Enjo's Help Center drafts new articles automatically from resolved conversations and flags gaps when nobody's answered a question yet.

Clean handoff back to Salesforce
Enjo AI Agent starts resolving repetitive tickets using your knowledge and workflows. Your team handles exceptions with full context.
Customer-facing portal with semantic search that answers, not just links. Articles generate from your docs and resolved conversations. Self-improving: unanswered questions draft new articles for review.


Customer-facing portal with semantic search that answers, not just links. Articles generate from your docs and resolved conversations. Self-improving: unanswered questions draft new articles for review.

Resolved autonomously, Aurora, IT
Flat per AI interaction, vs Fin's $0.99
Yes. Enjo creates and updates Cases via standard APIs. Agent Assist embeds in the Lightning console. Service Cloud stays your system of record.
No. Native connectors index Salesforce alongside Confluence, SharePoint, Drive, Jira, Zendesk, and more. No edition uplift required.
Enjo Standard: $295/month, 3,000 AI Replies, unlimited seats. Agentforce at scale: Flex Credits + per-user add-ons + Data Cloud.
Yes. Many teams use Agentforce for native Salesforce workflows and Enjo for cross-system resolution, unified knowledge, and conversational support in Slack and Teams.
Days. Aptean deployed in one day with 2M+ documents indexed across 80+ products.